Summary
Overview
Work History
Timeline
Work Availability
Phoebe Pannell

Phoebe Pannell

Customer Service
Memphis,TN
Customer Service Inbound

Summary

To obtain a full-time position as a Customer Service Associate where I can utilize my strong analytical, problem resolution skills, and knowledge of inventory management, inspecting, picking, packing, shipping and receiving. Warehouse Associate with over 10 years of experience in inventory support, inspection, picking, packing, shipping and receiving. Proven ability to thrive in dynamic, challenging, and fast-paced professional environments. Assertive and enthusiastic, with knowledge of Microsoft Word, Excel, and handheld scanners.

Overview

14
14
years of professional experience

Work History

Freight Dispatcher

3111
02.2021 - Current
  • Dispatch loads for independent drivers, schedule freight deliveries and arrange pickups of shipments and parcels
  • Scheduling truck drivers, Relaying shipment details as arranged with customers
  • And to assure that the drivers have an address to their location.

family Leasing Consultant

BG Multi
06.2018 - 11.2021
  • Carefully screened applicants for tenancy.Verified tenants complaints were handled appropriately
  • Scheduled contractors for maintenance issues
  • Maintained leasing files for all tenants that were assigned to me
  • Checked apartment for issues before move-in and move-out.
  • Cultivated interpersonal skills by building positive relationships with others.

Macy’s Processing Orders
09.2017 - 01.2021
  • Recording customer information in order to process orders, follow up with customers to insure merchandise arrived, in a timely manner or as requested.

Apartment Leasing Agent

Mid America Leasing
09.2015 - 10.2019
  • Carefully screened applicants for tenancy.Verified tenants complaints were handled appropriately
  • Scheduled contractors for maintenance issues
  • Maintained leasing files for all tenants that were assigned to me
  • Checked apartment for issues before move-in and move-out.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Receiving Clerk

TJX
01.2009 - 10.2017
  • Completed daily purchase orders by generating an ASN number
  • Completed put-away function of received goods
  • Prepare instructions for pickers through wave selection
  • Supervise Task as assigned
  • Support Supervisors with reports and recordable issues
  • Ensure constant communication with other departments
  • Provide a partnership with Managers and Supervisors through communication
  • Ensure staging areas are provided for pickers and stockers
  • Responsible for all material researched in the shipping department

Checker/Sorter

10.2016 - 09.2017
  • Processing PO for sort
  • Sort each item by checking the 3 C’s
  • Profile each item using a cubic scan
  • Check in product with RF scan

Packout
01.2015 - 09.2016
  • Process orders using Manhattan WMS system
  • Inspect units for Quality and Quantity
  • Perform inspection of palletized units
  • Research missing material and provide feedback to the other departments

Inventory Analyst

Synnex, Paramount Staffing
01.2014 - 12.2014
  • Maintain and track all inventory
  • Organize, stock, and balance inventory
  • Complete required paperwork in a timely manner
  • Perform weekly, monthly, and quarterly cycle counts as needed, inventory control
  • Perform all other duties as assigned by management and comply with all safety regulations

Inventory Specialist

Franklin Sports
01.2012 - 12.2013
  • Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves
  • Processes and documents returns as required following established procedure.

Timeline

Freight Dispatcher - 3111
02.2021 - Current
family Leasing Consultant - BG Multi
06.2018 - 11.2021
- Macy’s Processing Orders
09.2017 - 01.2021
Checker/Sorter -
10.2016 - 09.2017
Apartment Leasing Agent - Mid America Leasing
09.2015 - 10.2019
- Packout
01.2015 - 09.2016
Inventory Analyst - Synnex, Paramount Staffing
01.2014 - 12.2014
Inventory Specialist - Franklin Sports
01.2012 - 12.2013
Receiving Clerk - TJX
01.2009 - 10.2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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