Phoenix Alford
Gilbert,AZ
Summary
Detail-oriented professional with experience in roofing and automotive service. Skilled in customer relationship management and problem-solving. Committed to delivering exceptional service and ensuring safety compliance while driving team collaboration.
Overview
5
5
years of professional experience
Work History
Roofing Salesperson
J&S renovations
Gilbert, Arizona
08.2025 - 09.2025
- Conducted site inspections to evaluate roofing requirements and conditions.
- Assisted customers in selecting suitable roofing materials based on needs and budget.
- Prepared detailed project quotes tailored to client specifications
- Participated in training sessions to improve sales techniques and product knowledge.
- Adhered to safety regulations during roof inspections and installations.
Oil and Lube Technician\Car was supervisor
Cobblestone Auto Spa
Gilbert, AZ
02.2023 - 07.2025
- Executed oil changes and fluid top-offs for diverse vehicle types.
- Conducted thorough vehicle inspections to determine maintenance needs.
- Performed preventive maintenance services, including lubrication and filter replacements.
- Maintained organized and clean work area to uphold safety standards.
- Collaborated with team members to ensure timely service completion.
- Provided customers with accurate estimates of repair costs before commencing work.
- Completed oil and filter changes on cars, trucks, buses, and heavy equipment.
Kitchen Staff Member
Sonic
Mesa, Arizona
04.2022 - 10.2022
- Prepared food items according to standard recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Stocked ingredients and supplies to enhance kitchen efficiency.
- Adhered to health and safety regulations for food preparation and service.
Crew Member
McDonald's
Gilbert, AZ
06.2020 - 01.2021
- Provided excellent customer service during busy shifts in fast-paced environment.
- Prepared and served food and beverages according to company standards.
- Collaborated with team members to ensure smooth daily operations.
Cashier/Customer Service Cashier
Walmart
Gilbert, Arizona
06.2020 - 01.2021
- Processed customer transactions promptly at checkout to enhance service speed.
- Maintained cleanliness and organization of checkout areas and aisles for optimal shopping experience.
- Executed returns and exchanges according to store policies to ensure customer satisfaction.
- Operated point-of-sale systems accurately to complete sales transactions efficiently.
- Greeted customers and addressed inquiries regarding products and services effectively.
Education
EPA Certification - Hvac
Nation Technical Institute
Phoenix, AZ07-2024
High School Diploma -
Williams Field Highschool
Gilbert, AZ05-2022
Skills
- Customer relationship management
- Preventive maintenance
- Safety compliance
- Effective communication
- Problem solving
- Sales techniques
- Attention to detail
Languages
English
Full Professional
German
Limited
Timeline
Roofing Salesperson
J&S renovations
08.2025 - 09.2025
Oil and Lube Technician\Car was supervisor
Cobblestone Auto Spa
02.2023 - 07.2025
Kitchen Staff Member
Sonic
04.2022 - 10.2022
Crew Member
McDonald's
06.2020 - 01.2021
Cashier/Customer Service Cashier
Walmart
06.2020 - 01.2021
EPA Certification - Hvac
Nation Technical Institute
High School Diploma -
Williams Field Highschool