Jean Mossiah
Bronxville,NY
Summary
I have a passion for what I do, and the benefit it brings others as well as myself. I consider myself as a hard working, responsible, and very reliable person. Punctual individual enthusiastically handling activities of daily living and institutional environments. Conscientious and attentive professional available to work any day/evening shift and holidays.
Overview
13
13
years of professional experience
Work History
Residential Aide
Project Renewal
06.2024 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored resident behavior and reported changes to healthcare professionals.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Trained new staff on best practices for resident support and safety protocols.
- Maintained accurate documentation of resident progress and care interventions.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Cashier
Mango
07.2022 - 05.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier Team Lead
Zara
10.2017 - 12.2018
- Managed staffing levels to provide optimal support for cash register operations.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Led cashiers and associates in providing thoughtful customer service.
- Educated employees on register use, merchandising, and customer service.
- Operated POS cash register and equipment to collect payments.
- Communicated with customers and team members to solve problems.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Assistant Manager
Family dollar
05.2015 - 06.2017
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Cashier
Macy's
06.2013 - 05.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
HARRY S TRUMAN
BRONX, NEW YORKSkills
- Cashier training
- Patient care
- Professional boundaries
- Behavior documentation
- Cash Handling
- Store opening/closing procedures
- Safety awareness
Timeline
Residential Aide
Project Renewal
06.2024 - Current
Cashier
Mango
07.2022 - 05.2023
Cashier Team Lead
Zara
10.2017 - 12.2018
Assistant Manager
Family dollar
05.2015 - 06.2017
Cashier
Macy's
06.2013 - 05.2016
High School Diploma -
HARRY S TRUMAN