Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Phoenix Odle

Marion,Illinois

Summary

Experienced with training and developing crew members to achieve operational excellence. Utilizes effective training methods to enhance team skills and performance. Track record of fostering productive and cohesive work environment through strong leadership and communication abilities.

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's Restaurant
07.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Custodian

City Of Marion
03.2021 - 11.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Education

Associate of Applied Science - Computer Information Systems

John A Logan College
Carterville, IL
05-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Decision-making
  • Opening and closing procedures
  • Complaint resolution
  • Workplace safety

Languages

English
Native or Bilingual

Interests

  • Video Gaming
  • Video Game Design
  • Coding and Programming
  • Web Development and Design
  • Virtual Reality
  • I have a passion for TCG's and games of all varieties

Timeline

Crew Trainer

McDonald's Restaurant
07.2023 - Current

Custodian

City Of Marion
03.2021 - 11.2022

Associate of Applied Science - Computer Information Systems

John A Logan College