Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
References
Timeline
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Phoenixia Oliver

Rochester,MN

Summary

Seasoned Administrative Professional with a decade of experience in personal and executive assistance. Demonstrates expertise in organizing complex schedules, managing confidential data, and effectively recording meeting minutes. Proficient in travel coordination, event planning, and delivering timely, informative responses. Recognized for enhancing organizational practices and client communication while thriving in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Patient Access Registration

Phelps Health
Waynesville, MO
03.2023 - 12.2024
  • Welcomed patients by greeting them, answering and referring inquiries
  • Optimized patients’ satisfactions, provider time, help scheduling appointments
  • Obtained Revenue by recording and updating patients’ data
  • Protected patients’ rights by maintaining the confidentiality of personal and financial information (HIPAA)

Data Integrity Contractor

All Trails Inc.
Remote, CA
02.2022 - 03.2023
  • Adding trails in the platform for Indonesia Region
  • Ensures the correct translation in Bahasa Indonesia

Key Account Manager

Allianz Utama Indonesia
Jakarta, Indonesia
03.2017 - 12.2020
  • Managed key enterprise accounts with responsibility for sales, contracts, negotiations, and reporting
  • Liaised between clients and management to provide client feedback and resolve inquiries
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements

Personal Assistant

Allianz Utama Indonesia
Jakarta, Indonesia
02.2013 - 03.2017
  • Organize Executive schedule, typed, collated, and filed reports and correspondence
  • Developed new filing and organizational practices
  • Record minutes for meetings of C-suite members
  • Screen telephone calls daily and open and present correspondence to Executive in order of priority
  • Organized and invited subordinates to meetings, as well as documented, filed, and maintained minutes

Personal & Administrative Assistant

Samsung C&T Corp.
Jakarta, Indonesia
06.2011 - 07.2012
  • Controlled access to CTO, leading to a 15% increase in departmental efficiency
  • Planned and coordinated staff travel by booking flights, hotel rooms, and ground transportation
  • Planned events and department activities by acquiring venues, developing guest lists, and organizing catering services
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions
  • Record minutes for meetings of C-suite members

Education

Bachelor of Arts - Communication, Strategic Communication

American Military University
WV, USA
11.2024

High School Diploma - Social Science

SMU Pembangunan II
Jakarta, Indonesia

Skills

  • Communication and Customer Service
  • Time management
  • Oral comprehension
  • Microsoft Access
  • Google Calendar
  • Interpersonal Skills
  • Friendly and outgoing

Accomplishments

  • Dean's List Achievement, American Military University, 2022 - 2024

Languages

Indonesian
Native/ Bilingual

References

References available upon request.

Timeline

Patient Access Registration

Phelps Health
03.2023 - 12.2024

Data Integrity Contractor

All Trails Inc.
02.2022 - 03.2023

Key Account Manager

Allianz Utama Indonesia
03.2017 - 12.2020

Personal Assistant

Allianz Utama Indonesia
02.2013 - 03.2017

Personal & Administrative Assistant

Samsung C&T Corp.
06.2011 - 07.2012

Bachelor of Arts - Communication, Strategic Communication

American Military University

High School Diploma - Social Science

SMU Pembangunan II

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Phoenixia Oliver