Shanay Oligmueller
Elbert,CO
Summary
Dedicated healthcare specialist with extensive experience in delivering high-quality patient care, conducting patient assessments, and overseeing healthcare administration. Proven ability to communicate effectively and work collaboratively as part of a team. Committed to improving patient outcomes and providing compassionate service. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work independently and quickly acquire new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Access Registration
UChealth Southern Region
Colorado Springs
12.2017 - Current
- Meets with patient and/or patient's caregiver to exchange necessary information and documentation
- Provides explanation of visit, instructions, and addresses concerns and questions
- Verifies insurance benefits and obtains pre-certification/authorization as necessary
- Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
CNA
Uchealth
01.2014 - 01.2024
- Provided daily patient care as needed under the supervision of the nurse manager.
- Deliver instructions for personal hygiene, execute physical rehabilitation techniques and provide physical therapy to enhance patient care.
- Collaborated with nursing team to maintain efficient workflow and organization of unit.
Website Customer Support
Teletech
Greeley, CO
05.2013 - 12.2017
- Providing bank members web support and directory on website, browsers, scripts and drives
- Overall goals are to assist members with device compatibility and ensure member satisfaction
- Driving customer satisfaction scores are a top priority.
Certified Nursing Assistant
Private Care
Fort Collins, CO
01.2015 - 01.2017
- Utilized PT, OT, SP, and medical therapy to enhance the overall health of patients.
- Developed effective care plans in coordination with medical professionals
- Managed the training of staff members and executed various managerial duties like scheduling for patients during a three-year clerical employment.
Education
Certified Nursing Assistant program -
Aims Community College
07.2016
Bachelor of Arts - Anthropology
University of Northern Colorado
Greeley, CO05.2013
Skills
- Organized Work Style
- Executive communication skills
- Efficient Data Entry Management
- Effective Communication
- Team Collaboration
- ClinicalAdministration Experience in Healthcare settings
- Multitasking and Organization
Certification
Active CNA BLS certifications upon request
References
References available upon request.
Timeline
Patient Access Registration
UChealth Southern Region
12.2017 - Current
Certified Nursing Assistant
Private Care
01.2015 - 01.2017
CNA
Uchealth
01.2014 - 01.2024
Website Customer Support
Teletech
05.2013 - 12.2017
Active CNA BLS certifications upon request
Certified Nursing Assistant program -
Aims Community College
Bachelor of Arts - Anthropology
University of Northern Colorado