Phonethida Vongdara
Lowell
Summary
Experienced front manager at a family-owned restaurant Thai Delicacy with a record of managing customers' sales through effective planning and communicative services. Skilled in time management and team supervision, I've refined my effective team management and supervision through my four years of leadership within AFJROTC. Developed skills in fast-paced and pressured environment while maintaining excellent hospitality.
Overview
3
3
years of professional experience
Work History
Front Manager
Thai Delicacy
10.2020 - 08.2023
- Manage daily operations and order counts efficiently.
- Learn and process customer's reservations and payments.
- Supported cleanliness of the front area in order to better customers' experiences.
- Adapted quickly to restaurant's peak hour and stay flexible with customers' wishes.
Education
No Degree -
Lowell High School
Lowell, MA01-2026
Skills
- Teamwork and collaboration
- Employee engagement
- Customer service
- Time management
- Cash handling
- Training and mentoring
- Administrative skills
- Team supervision
- Effective planning
Accomplishments
- Achieved tasks execution by introducing Notion app management for AFJROTC support tasks.
- Supervised 4 teams of about two to four staff members each on daily tasks as AFJROTC Support Group Commander.
Languages
Laotian
Native or Bilingual
Timeline
Front Manager
Thai Delicacy
10.2020 - 08.2023
No Degree -
Lowell High School
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