PHONG DUONG
PAROLE AGENT I
Garden Grove,CA
Summary
Motivated Parole Agent possessing excellent organizational and communication abilities. Strong knowledge of parole policies and procedures. Skillful in monitoring parolee mandated conditions, assisting with implementing rehabilitative strategies to successfully integrated parolee back into society. Manages offender crises and conducts motivational interviews. Commended for managing large caseload of parolees simultaneously. Promoting open discussions and communications between individuals.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
STATE PAROLE AGENT I
California Department of Corrections and Rehabilitation
11.2022 - Current
- Oversaw activities to monitor offender compliance with conditions of supervision while implementing rehabilitative strategies for their successful reintegration into our communities.
- Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
- Conducted thorough investigations and prepared comprehensive parole reports for consideration by parole boards.
- Served as a liaison between the parole operations and community organizations, fostering positive relationships that contributed to improved public safety outcomes.
STATE PAROLE AGENT I
California Department of Correction and Rehabilitation
08.2021 - 11.2022
- Developed tailored case management plans that addressed individual needs and risk factors, fostering successful reentry experiences.
- Reduced recidivism rates by providing appropriate resources and guidance to help parolees successfully reintegrate into society.
- Enhanced public safety by effectively supervising and monitoring parolees'' compliance with court-ordered conditions.
- Facilitated productive communication between parolees, their families, and relevant community stakeholders for better outcomes.
- Conducted risk assessments and made informed decisions on appropriate supervision levels for each individual case, balancing accountability with the potential for successful reintegration.
Correctional Peace Officer
California Department of Correction and Rehabilitation
2 2017 - 7 2021
- Centinela State Prison, 2302 Brown Road, Imperial, CA 92251
- California Institution for Men, 14901 Central Ave, Chino, CA 91710
Education
Master's Degree of Art - Criminal Intelligences
American Military University
Charles Town 05.2001 -
Bachelor of Science - Criminal Justice
Westwood College
Anaheim, CA 05.2001 -
Skills
Cultural Awareness
Adaptability and Flexibility
Effective Communication
Public Relations Knowledge
Teamwork and Collaboration
Time and Casework Management
Confidentiality Practices
Professional Work Ethics
Parolee Supervision Experience
Strong Investigation Skills
Bilingual
Vietnamese (Fluently)
Timeline
STATE PAROLE AGENT I
California Department of Corrections and Rehabilitation
11.2022 - Current
STATE PAROLE AGENT I
California Department of Correction and Rehabilitation
08.2021 - 11.2022
Master's Degree of Art - Criminal Intelligences
American Military University
05.2001 -
Bachelor of Science - Criminal Justice
Westwood College
05.2001 -
Correctional Peace Officer
California Department of Correction and Rehabilitation
2 2017 - 7 2021