Summary
Overview
Work History
Education
Skills
Bilingual
Timeline
Generic

PHONG DUONG

PAROLE AGENT I
Garden Grove,CA

Summary

Motivated Parole Agent possessing excellent organizational and communication abilities. Strong knowledge of parole policies and procedures. Skillful in monitoring parolee mandated conditions, assisting with implementing rehabilitative strategies to successfully integrated parolee back into society. Manages offender crises and conducts motivational interviews. Commended for managing large caseload of parolees simultaneously. Promoting open discussions and communications between individuals.


Overview

2025
2025
years of professional experience
1
1
Language

Work History

STATE PAROLE AGENT I

California Department of Corrections and Rehabilitation
11.2022 - Current
  • Oversaw activities to monitor offender compliance with conditions of supervision while implementing rehabilitative strategies for their successful reintegration into our communities.
  • Utilized evidence-based practices in the development of supervision strategies that addressed criminogenic needs while minimizing risks to public safety.
  • Conducted thorough investigations and prepared comprehensive parole reports for consideration by parole boards.
  • Served as a liaison between the parole operations and community organizations, fostering positive relationships that contributed to improved public safety outcomes.

STATE PAROLE AGENT I

California Department of Correction and Rehabilitation
08.2021 - 11.2022
  • Developed tailored case management plans that addressed individual needs and risk factors, fostering successful reentry experiences.
  • Reduced recidivism rates by providing appropriate resources and guidance to help parolees successfully reintegrate into society.
  • Enhanced public safety by effectively supervising and monitoring parolees'' compliance with court-ordered conditions.
  • Facilitated productive communication between parolees, their families, and relevant community stakeholders for better outcomes.
  • Conducted risk assessments and made informed decisions on appropriate supervision levels for each individual case, balancing accountability with the potential for successful reintegration.

Correctional Peace Officer

California Department of Correction and Rehabilitation
2 2017 - 7 2021
  • Centinela State Prison, 2302 Brown Road, Imperial, CA 92251
  • California Institution for Men, 14901 Central Ave, Chino, CA 91710

Education

Master's Degree of Art - Criminal Intelligences

American Military University
Charles Town
05.2001 -

Bachelor of Science - Criminal Justice

Westwood College
Anaheim, CA
05.2001 -

Skills

Cultural Awareness

Bilingual

Vietnamese (Fluently)

Timeline

STATE PAROLE AGENT I

California Department of Corrections and Rehabilitation
11.2022 - Current

STATE PAROLE AGENT I

California Department of Correction and Rehabilitation
08.2021 - 11.2022

Master's Degree of Art - Criminal Intelligences

American Military University
05.2001 -

Bachelor of Science - Criminal Justice

Westwood College
05.2001 -

Correctional Peace Officer

California Department of Correction and Rehabilitation
2 2017 - 7 2021
PHONG DUONGPAROLE AGENT I