Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Phong Lai

Santa Ana,CA

Summary

Detail-oriented with strong interpersonal communication skills. Experienced in facilitating training sessions and maintaining workflow efficiency. Committed to fostering teamwork and active listening to enhance operational effectiveness. Results-driven professional. Expertise in problem solving, attention to detail, and team building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Nursing Administrative Assistant

Los Angeles Community Hospital
Los Angeles, California
06.2020 - 10.2022
  • Communicated effectively with medical staff to ensure smooth operations.
  • Maintained office supplies and equipment for optimal workflow.
  • Facilitated training sessions for new administrative staff members.
  • Assisted in the preparation of monthly staff schedules and payroll records.
  • Created charts to track patient information such as medications, treatments and vital signs.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Education

M.D. - Medicine

Ross University School of Medicine
Barbados
08-2027

Bachelor of Science - Biological Sciences

University of California, Irvine
Irvine, CA
05-2018

Skills

  • Problem solving
  • Attention to detail
  • Team building
  • Teamwork
  • Interpersonal communication
  • Active listening
  • Team collaboration
  • Adaptability and flexibility
  • Critical thinking
  • Professionalism
  • Analytical thinking

Certification

  • BLS
  • ACLS
  • PALS

Languages

Vietnamese
Native/ Bilingual

Affiliations

  • Love playing sports (Badminton, Table tennis, Soccer, Pools) and Chess
  • Sightseeing, Travel

Timeline

Nursing Administrative Assistant

Los Angeles Community Hospital
06.2020 - 10.2022

M.D. - Medicine

Ross University School of Medicine

Bachelor of Science - Biological Sciences

University of California, Irvine