
Hospitality professional prepared to elevate guest service standards in dynamic environment. Background in managing high-volume guest and fine dining service and enhancing customer satisfaction. A collaborative team player committed to achieving organizational goals.
I worked alongside all staff members in multiple positions to ensure a positive work environment and the smooth operation of daily tasks I was responsible for. I provided a comfortable and welcoming environment for guests to dine in and enjoy each other's company, whether dining in the restaurant or at an event we serviced. My daily duties included serving, hosting and training new staff members, deep cleaning the entire front and back of the establishment and restroom facilities.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. Served food and beverages promptly with focused attention to customer needs while working with a POS system to place orders, manage bills, and to go and catering orders.