Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phuc Nguyen

Billerica,MA

Summary

Results-driven Regional Franchise Development Manager with over 10 years of experience in the retail industry. Successfully operated multi-unit franchise retail locations and consistently achieved top performance recognition. Skilled in problem-solving, self-motivation, and adaptability. Doubled market share from 2021 to 2023 compared to the previous 14 years. Seeking an opportunity to leverage my expertise in franchise development and drive business growth at a dynamic organization.

Overview

15
15
years of professional experience

Work History

Regional Franchise Development Manager

Gong Cha Tea LLC
05.2021 - Current
  • Develop and execute strategic plans to expand the regional franchise network for Gong Cha Tea LLC, identifying new markets and potential franchisees.
  • Identify potential franchise opportunities in untapped markets and develop strategies to enter and expand into those areas.
  • Collaborate with marketing team to develop effective marketing strategies for franchisees, including local promotions and advertising campaigns.
  • Analyze market trends and competitors in order to identify areas for potential growth and development of Gong Cha Tea franchise network.
  • Conduct regular market research to identify emerging trends and customer preferences in the beverage industry, and provide recommendations for new product development and menu enhancements to drive customer engagement and sales growth.
  • Build and maintain strong relationships with existing franchisees, providing ongoing support and guidance to help them maximize their success and profitability.
  • Build and maintain relationships with key stakeholders such as local government officials, landlords, and suppliers to facilitate the smooth operation of Gong Cha Tea franchise locations.

Regional Sales Manager

IMobile LLC
03.2010 - 09.2019

· Develop and implement regional sales strategies to increase market share and revenue.

· Manage and motivate a team of sales professionals to achieve sales targets and drive revenue growth in the assigned region.

· Coordinate with store managers to ensure effective implementation of sales strategies and achieve sales targets.

· Monitor key performance indicators (KPIs) and provide regular reports to senior management on regional sales performance, including revenue, market share, and customer satisfaction.

· Conduct regular performance evaluations and provide constructive feedback to sales professionals to drive continuous improvement and achieve sales targets.

· Identify and assess potential risks and challenges in the region and develop contingency plans to mitigate them.

Education

Associate of Arts -

Univeristy of Phoenix
Arizona
09.2011

Skills

  • Territory Management
  • Interpersonal Skills
  • Problem Solving
  • Goal Setting
  • Project Management
  • Franchise Sales
  • Brand Development
  • Marketing Strategy
  • Market Analysis
  • Analytical Thinking
  • Business Development
  • Customer Service
  • Contract Negotiation
  • Lead Generation
  • Relationship Building
  • Operations Management
  • Team Leadership
  • Business Needs Assessment

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Regional Franchise Development Manager

Gong Cha Tea LLC
05.2021 - Current

Regional Sales Manager

IMobile LLC
03.2010 - 09.2019

Associate of Arts -

Univeristy of Phoenix
Phuc Nguyen