Phuc Vo
Seattle
Summary
Detail-oriented General Manager with a strong background in operations management. Recognized for optimizing inventory processes and enhancing service delivery through effective training programs. Committed to driving team success and operational excellence.
Overview
2026
2026
years of professional experience
Work History
General Manager
Kedai Makan
Seattle
01.2022 - Current
- Oversaw daily operations, ensuring high standards of service and quality.
- Developed and implemented training programs for staff, enhancing team performance.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Analyzed customer feedback to improve menu offerings and service delivery.
- Fulfilled all roles as necessary by restaurant whenever there was staff
Line Supervisor
Ramen Danbo
Seattle
2020 - 2021
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored new team members on operational procedures and safety protocols.
- Coordinated inventory management to maintain optimal stock levels and minimize shortages.
- Monitored compliance with health and safety regulations during food handling and preparation processes.
Line Cook
Red Robin
Seattle
2018 - 2019
- Prepared and cooked menu items according to established recipes and quality standards.
- Ensured food safety and sanitation practices met health regulations consistently.
- Collaborated with kitchen staff to streamline food preparation processes and improve efficiency.
Education
Seattle Pacific University
Seattle, WASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
Timeline
General Manager
Kedai Makan
01.2022 - Current
Line Supervisor
Ramen Danbo
2020 - 2021
Line Cook
Red Robin
2018 - 2019
Seattle Pacific University