Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Phul Baraily

1098 Harley Run Drive Blacklick,OH

Summary

Dynamic Quality Assurance Analyst with a proven track record at FedEx, showcasing strong personal responsibility and adaptability in fast-paced environments. Recognized for exceptional customer service and active listening skills, fluent in English, Hindi, Nepali, and Spanish. Excelled as a team leader at Abercrombie & Fitch, demonstrating meticulous attention to detail and collaborative teamwork.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

My Ryder
05.2023 - Current

Answering questions

Resolving complaints

Providing information

  • Employees of the month of August

Packer

Abercrombie & Fitch
10.2019 - 03.2023
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Monitored inventory levels to report on shortages or excess.
  • Utilized adhesive labels and other materials to package items.
  • Packaged fragile items with cushioning material.
  • Work as a team leader.

Quality Assurance Analyst

FedEx
03.2012 - 07.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Graduate High School -

Oasis Academy
Nepal
10.2010

Skills

  • Customer service
  • Active listening
  • Speak four languages (English, Hindi ,Nepali and Spanish

Timeline

Customer Service Representative

My Ryder
05.2023 - Current

Packer

Abercrombie & Fitch
10.2019 - 03.2023

Quality Assurance Analyst

FedEx
03.2012 - 07.2018

Graduate High School -

Oasis Academy
Phul Baraily