Phuong Nguyen (Carrie)
Tulsa,OK
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Bealls Outlet
Enid, Oklahoma
08.2022 - Current
- Answered customer questions, and advised shoppers about sales.
- Created attractive displays highlighting seasonal inventors.
- Weekly documenting sales goals and data.
- Processing deposits and financial transactions.
- Utilized guidelines, drawings, and mappings in categorizing products.
- Read and understand technical manuals and instructions on the floor.
- Working with IT for cash register problem-solving.
- Review the bill of materials and product specifications to determine the exact quantities and types of materials, and components required.
- Managed inventory and supplies to ensure materials were available when needed.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Verified shipments received and entered receipts into materials management system.
- Maintained inventory management supply storage rooms by following stock locations and prescribed supply quantities.
Financial aid worker
Northern Oklahoma College
Enid, Oklahoma
01.2021 - 06.2023
- Billings, financial aid status, and education of grants, loans, and payments
- Answered telephone calls, took messages, and distributed messages to appropriate personnel
- Kept office documents well-organized and quickly retrieved files for team members
- Responded promptly to inquiries from current and prospective college students regarding their financial aid status.
- Assisted students with completing the Free Application for Federal Student Aid form to ensure accuracy.
- Maintained customer financial information and files.
- Collaborated with other departments such as Admissions, Registrar's Office, and Bursar's Office in order to coordinate services provided to students seeking financial assistance.
- Reviewed student applications before submission.
- Maintained records of all documents related to student financial aid applications.
Nail Technician
Model Nails Salon
Enid, Oklahoma
07.2020 - 06.2021
- Provided high-quality manicures and pedicures, including the removal of old nail polish, nail cleaning, shaping, cuticle pushing back, and application of new polish.
- Manipulated spa equipment and ensured all electronic technology is accurate in purpose.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery according to safety guidelines.
Education
Associate - Science
Northern Oklahoma College
Enid, OK05.2023
Skills
- Merchandising knowledge
- Exceptional customer service
- Basic accounting
- Mathematical skills
- Active listening
- Inventory management
- Visual merchandising
- Bills of material
- Teamwork and collaboration
- Multitasking Abilities
- Data entry
- Bilingual
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Certification
CPR
Timeline
Supervisor
Bealls Outlet
08.2022 - Current
Financial aid worker
Northern Oklahoma College
01.2021 - 06.2023
Nail Technician
Model Nails Salon
07.2020 - 06.2021
Associate - Science
Northern Oklahoma College
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