PHILIP T. CRAFTON
Lawrenceville,GA
Summary
Strategic and results-driven HR leader with 10+ years of experience in employee relations, talent management, and organizational development. Skilled in creating HR strategies that align with business objectives, improve employee engagement, and foster a positive culture. Proven track record of reducing turnover, increasing employee satisfaction, and ensuring compliance with complex labor laws. Adept at collaborating with senior leadership to drive business results and optimize HR operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Jade Designs Restoration & Renovations
Atlanta, GA
10.2023 - Current
- Source and analyze properties to acquire which would achieve revenue and fiscal goals
- Interview, manage and develop written work agreements for team of 15 contractors
- Handle entire monthly accounts receivables and payables for the company
- Establish and enforce quality control standards to ensure consistent levels of productivity
- Inspect work sites to ensure they are safe, fully functional and on par with expected completion dates
- Provide ownership with updates pertaining to project productivity and setbacks
HR Consultant
1130 Works
Remote
05.2023 - 10.2023
- Spearheaded HR strategies for 3 companies in healthcare and technology, improving employee engagement by 20% through tailored solutions
- Analyzed data related to workforce trends, turnover rates and hiring practices in order to make recommendations regarding staffing levels and recruitment efforts.
- Conducted HR audits, ensuring compliance with federal, state, and local regulations, mitigating risks
- Advised leadership teams on best HR practices, resolving issues related to staffing, compensation, and performance
- Reviewed ADP payroll reports, ensuring 100% accuracy in compensation and deductions
Senior HR Business Partner
Oak Street Health
Georgia And Alabama Regions
01.2018 - 05.2023
- Partnered with leadership to develop HR initiatives for 300+ employees, achieving 90% of quarterly HR objectives (OKRs).
- Led change management efforts for 4 new office openings, improving employee readiness and reducing turnover by 15%.
- Reduced third-party disputes by 25% through effective employee relations initiatives.
- Conducted compliance audits, ensuring adherence to FMLA, ADA, and other labor laws.
- Served as the first point of contact for employees needing assistance with benefits, payroll, training.
- Responsible for analytics regarding time to hire, engagement, turnover, training efficiency and acceptance rates.
- Facilitated training sessions for managers on topics related to employment law compliance, performance management.
Human Resources Manager
The Galman Group
Jenkintown, PA
06.2014 - 01.2018
- Received 'New Hire of the Year' award after surpassing company expectations
- Led HR functions for 230 employees across 45 properties, reducing turnover by 50% over 3 years
- Developed and implemented COVID-19 safety protocols, ensuring 100% compliance across multiple locations
- Introduced, trained and implemented an ATS system (Paylocity) which improved recruitment efficiency by 30% year one
- Managed employee recognition programs, boosting engagement by 12%
- Facilitated bi-weekly board meetings with C-suite, providing analytic updates, suggesting employee initiatives, benefit issues, and discussing employee relations issues
Manager of Patient Transport
Aramark/ Thomas Jefferson University Hospital
Philadelphia, PA
08.2014 - 06.2016
- Responsible for daily operations of a unionized department of 75 employees
- Exceeded department goals of average trip time by 16% which resulted in increased revenue for Aramark from Jefferson for six consecutive quarters
- Met with hospital leadership daily to review past 24 hours and future 24 hours regarding any safety potential concerns or delays in care
- Participated in mediation meetings concerning Collective Bargaining Agreement between Jefferson hospital and 1199C union workers, thus preventing a strike
- Conducted interviews, new employee orientation, training, and annual performance appraisals of union staff
Patient Transport Supervisor
Aramark/ Thomas Jefferson University Hospital
Philadelphia, PA
07.2013 - 08.2014
- Independently managed the patient flow of a 957 acute bed hospital by prioritizing transport requests based on critical levels, patient safety, and patient satisfaction
- Conducted quarterly goal setting and progress reviews with employees
- Issued disciplinary action within collective bargaining agreement and hospital guideline policies for performance and conduct
- Responsible for the production and workflow of second shift staff of 18 union employees
- Participated in the Change Management Committee as Aramark continued to acclimate to Jefferson Hospitals culture
- Analyzed data from past trips to identify areas where efficiency can be improved upon.
Education
Bachelor of Science - Human Resource Management
Indiana University of Pennsylvania
12.2011
Skills
- HR Strategy & Organizational Development
- Talent Acquisition & Workforce Planning
- Employee Relations & Conflict Resolution
- Performance Management & Leadership Development
- Change Management & HR Initiatives
- HR Compliance (FMLA, ADA, FLSA, EEO)
- Employee Engagement & Retention Strategies
- Data Analysis & Reporting
Affiliations
- National Association of African Americans in Human Resources
- National Black MBA Association - Atlanta Chapter
- Kappa Alpha Psi, Fraternity Inc.
Certification
- Professional in Human Resources (PHR), Human Resource Certification Institute, 2020
- Six Sigma Yellow Belt, Operations Strategy Consulting, 2011
Timeline
Vice President of Operations
Jade Designs Restoration & Renovations
10.2023 - Current
HR Consultant
1130 Works
05.2023 - 10.2023
Senior HR Business Partner
Oak Street Health
01.2018 - 05.2023
Manager of Patient Transport
Aramark/ Thomas Jefferson University Hospital
08.2014 - 06.2016
Human Resources Manager
The Galman Group
06.2014 - 01.2018
Patient Transport Supervisor
Aramark/ Thomas Jefferson University Hospital
07.2013 - 08.2014
Bachelor of Science - Human Resource Management
Indiana University of Pennsylvania
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