Strategic and results-driven HR leader with 10+ years of experience in employee relations, talent management, and organizational development. Skilled in creating HR strategies that align with business objectives, improve employee engagement, and foster a positive culture. Proven track record of reducing turnover, increasing employee satisfaction, and ensuring compliance with complex labor laws. Adept at collaborating with senior leadership to drive business results and optimize HR operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Jade Designs Restoration & Renovations
Atlanta, GA
10.2023 - Current
Source and analyze properties to acquire which would achieve revenue and fiscal goals
Interview, manage and develop written work agreements for team of 15 contractors
Handle entire monthly accounts receivables and payables for the company
Establish and enforce quality control standards to ensure consistent levels of productivity
Inspect work sites to ensure they are safe, fully functional and on par with expected completion dates
Provide ownership with updates pertaining to project productivity and setbacks
HR Consultant
1130 Works
Remote
05.2023 - 10.2023
Spearheaded HR strategies for 3 companies in healthcare and technology, improving employee engagement by 20% through tailored solutions
Analyzed data related to workforce trends, turnover rates and hiring practices in order to make recommendations regarding staffing levels and recruitment efforts.
Conducted HR audits, ensuring compliance with federal, state, and local regulations, mitigating risks
Advised leadership teams on best HR practices, resolving issues related to staffing, compensation, and performance
Reviewed ADP payroll reports, ensuring 100% accuracy in compensation and deductions
Senior HR Business Partner
Oak Street Health
Georgia And Alabama Regions
01.2018 - 05.2023
Partnered with leadership to develop HR initiatives for 300+ employees, achieving 90% of quarterly HR objectives (OKRs).
Led change management efforts for 4 new office openings, improving employee readiness and reducing turnover by 15%.
Reduced third-party disputes by 25% through effective employee relations initiatives.
Conducted compliance audits, ensuring adherence to FMLA, ADA, and other labor laws.
Served as the first point of contact for employees needing assistance with benefits, payroll, training.
Responsible for analytics regarding time to hire, engagement, turnover, training efficiency and acceptance rates.
Facilitated training sessions for managers on topics related to employment law compliance, performance management.
Human Resources Manager
The Galman Group
Jenkintown, PA
06.2014 - 01.2018
Received 'New Hire of the Year' award after surpassing company expectations
Led HR functions for 230 employees across 45 properties, reducing turnover by 50% over 3 years
Developed and implemented COVID-19 safety protocols, ensuring 100% compliance across multiple locations
Introduced, trained and implemented an ATS system (Paylocity) which improved recruitment efficiency by 30% year one
Managed employee recognition programs, boosting engagement by 12%
Facilitated bi-weekly board meetings with C-suite, providing analytic updates, suggesting employee initiatives, benefit issues, and discussing employee relations issues
Manager of Patient Transport
Aramark/ Thomas Jefferson University Hospital
Philadelphia, PA
08.2014 - 06.2016
Responsible for daily operations of a unionized department of 75 employees
Exceeded department goals of average trip time by 16% which resulted in increased revenue for Aramark from Jefferson for six consecutive quarters
Met with hospital leadership daily to review past 24 hours and future 24 hours regarding any safety potential concerns or delays in care
Participated in mediation meetings concerning Collective Bargaining Agreement between Jefferson hospital and 1199C union workers, thus preventing a strike
Conducted interviews, new employee orientation, training, and annual performance appraisals of union staff
Patient Transport Supervisor
Aramark/ Thomas Jefferson University Hospital
Philadelphia, PA
07.2013 - 08.2014
Independently managed the patient flow of a 957 acute bed hospital by prioritizing transport requests based on critical levels, patient safety, and patient satisfaction
Conducted quarterly goal setting and progress reviews with employees
Issued disciplinary action within collective bargaining agreement and hospital guideline policies for performance and conduct
Responsible for the production and workflow of second shift staff of 18 union employees
Participated in the Change Management Committee as Aramark continued to acclimate to Jefferson Hospitals culture
Analyzed data from past trips to identify areas where efficiency can be improved upon.
Education
Bachelor of Science - Human Resource Management
Indiana University of Pennsylvania
12.2011
Skills
HR Strategy & Organizational Development
Talent Acquisition & Workforce Planning
Employee Relations & Conflict Resolution
Performance Management & Leadership Development
Change Management & HR Initiatives
HR Compliance (FMLA, ADA, FLSA, EEO)
Employee Engagement & Retention Strategies
Data Analysis & Reporting
Affiliations
National Association of African Americans in Human Resources