Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Phyllis Banks

Monroe,LA

Summary

Dynamic security professional with extensive experience at All-Pro Security, excelling in facility security and crowd control. Proven ability to enhance safety protocols and enforce regulations, ensuring a secure environment. Strong situational awareness and self-defense tactics contribute to effective risk management and improved safety outcomes. Committed to fostering a safe atmosphere for all.

Prior to security training, my years of food management skills taught me how to guide and lead others in a professional manner and with a strong team effort.

Overview

25
25
years of professional experience

Work History

Unarmed Security Guard

All-Pro Security
02.2018 - 05.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.

Personal Caregiver

Morning Sun
03.2016 - 05.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Food Service Supervisor

Riverside Nursing Home
01.2013 - 03.2016
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.

Food Service Manager

Mary Goss Nursing Home
06.1998 - 01.2013
  • Oversaw training of more than Number team members.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.

Education

General Studies

Carroll High School
Monroe Louisiana

Certification of Food Management -

University of Phoenix
On-Line Course

Skills

  • Facility security
  • Crowd control
  • Situational awareness
  • Patrolling techniques
  • Self-defense tactics

Accomplishments

Worked as CNA in the late 80's and early 90's. After one year I was promoted to receptionist. The following year I was promoted to food service manager.

I'm a Vocational Bible school teacher of the primary class.

Spare time I enjoy music and reading.

To exercise I play outside with grandchildren.

Timeline

Unarmed Security Guard

All-Pro Security
02.2018 - 05.2023

Personal Caregiver

Morning Sun
03.2016 - 05.2023

Food Service Supervisor

Riverside Nursing Home
01.2013 - 03.2016

Food Service Manager

Mary Goss Nursing Home
06.1998 - 01.2013

General Studies

Carroll High School

Certification of Food Management -

University of Phoenix

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Phyllis Banks