Phyllis Blake

Dynamic customer service professional with over 30 years of experience delivering reliable support in high-pressure environments. Proven ability to excel as a 911 dispatcher, effectively managing demanding situations while calming distressed customers to ensure timely assistance from officers and medical personnel. Results-driven with a track record of thriving in both high-stress scenarios and calm settings, demonstrating strong decision-making skills and a commitment to exceptional service. Expertise in navigating complex challenges with composure and efficiency, consistently fostering positive outcomes for clients and stakeholders.