Phyllis Charles, LICSW
Arlington,VA
Summary
Experienced and licensed clinical social worker skilled in motivational interviewing and trauma-informed care with individuals, families, and groups. Seeks a position to apply clinical expertise, trauma treatment knowledge, family dynamics understanding, group facilitation skills and Spanish language proficiency to support healing.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Family Services Manager
Georgia Avenue Family Support Collaborative
2017.01 - Current
- Manage program services, flex fund budget and monthly reporting requirements
- Provide weekly supportive supervision to a team of four Family Support Workers
- Utilize Protective Factors Framework and Motivational Interviewing
- Co-Facilitate monthly bilingual online Parent Support Group
- Coordinate successful monthly bilingual in-person Parent Cafes that garnered additional DOH funding
- Maintain documentation and ongoing quality review of client records
Treatment Supervisor
Northern Virginia Family Service (NVFS), Therapeutic Foster Care
2015.01 - 2017.01
- Conducted weekly supervision with Case Managers
- Reviewed and edited monthly and quarterly reports
- Provided needed training and resources for staff
- Assisted in grant writing and operations manual development
- Developed a streamlined quarterly report format that saved time and resources.
Child Welfare Program Manager - Adoption
ICF International, Child Welfare Information Gateway
2002.01 - 2015.01
- Honed skills in research, writing for the web, project management, meeting facilitation and presentation at nationwide conferences
- Led the National Adoption Month initiative in partnership with AdoptUSKids
- Developed and nurtured partnerships with national child welfare experts
- Supervised adoption web content specialist and several MSW students.
Coordinator/Mediator/Adoption Counselor
United Methodist Family Services of Virginia
1998.01 - 2002.01
- Facilitated mediation between birth and foster/adoptive parents
- Developed and provided training for mediators
- Provided training for prospective adoptive parents
- Conducted domestic and intercountry home studies.
Social Worker II
Arlington County Department of Human Services, Therapeutic Foster Care
1995.01 - 1998.01
- Facilitated permanency for children and youth in therapeutic foster care
- Conducted trainings for foster parents
- Prepared reports and testified in court
- Facilitated family visits and relationships between birth and foster parent
- Supervised MSW student.
Social Worker II
For Love of Children, Washington, DC
1994.01 - 1995.01
- Facilitated permanency for children and youth in foster care
- Facilitated family visits
- Prepared reports and testified in DC Superior court.
Supervisor, Second Family Program
Lutheran Social Services of Illinois, Oak Park, IL
1993.01 - 1994.01
- Developed program and supervised staff for a Federal adoption opportunities grant to recruit and train potential adoptive families for HIV-affected children
- Developed curriculum and trained prospective 'second families'.
Social Worker II
Rush Presbyterian St. Luke's Medical Center, Chicago, IL
1990.01 - 1991.01
- Coordinated discharge planning, conducted psychosocial assessments
- Maintained notes and genograms in charts praised by attending physicians
- Facilitated parent support group for parents of terminally ill children
- Served on the SCAN (Suspected Child Abuse & Neglect) committee
- Trained medical interns in their child abuse and neglect/social work rotation.
Education
M.S.W. - Social Work (Family Therapy/Policy and Administration)
Washington University in St. Louis
B.A. - Behavioral Science
Messiah College, Grantham, Pennsylvania
Skills
- Multicultural Sensitivity
- Child Welfare Expertise
- Family Advocacy
- Group Facilitation
- Counseling
- Documentation
- Program Development
- Conversational Spanish
Certification
- Internal Family Systems (IFS): Development, Application and Transformational Model (2023)
- Janina Fisher's Trauma Treatment Certification Training (CCTP) (2023)
- Motivational Interviewing Certification, University of MD School of SW (2022)
- Parent Café certification training in the Be Strong Families Model (2019)
- Licensed Clinical Social Worker (LCSW), Virginia, #0904004317 (1999-2000)
- Licensed Independent Clinical Social Worker VA (LICSW), District of Columbia # LC50081262 (Current)
References
Available upon request
Timeline
Family Services Manager
Georgia Avenue Family Support Collaborative
2017.01 - Current
Treatment Supervisor
Northern Virginia Family Service (NVFS), Therapeutic Foster Care
2015.01 - 2017.01
Child Welfare Program Manager - Adoption
ICF International, Child Welfare Information Gateway
2002.01 - 2015.01
Coordinator/Mediator/Adoption Counselor
United Methodist Family Services of Virginia
1998.01 - 2002.01
Social Worker II
Arlington County Department of Human Services, Therapeutic Foster Care
1995.01 - 1998.01
Social Worker II
For Love of Children, Washington, DC
1994.01 - 1995.01
Supervisor, Second Family Program
Lutheran Social Services of Illinois, Oak Park, IL
1993.01 - 1994.01
Social Worker II
Rush Presbyterian St. Luke's Medical Center, Chicago, IL
1990.01 - 1991.01
M.S.W. - Social Work (Family Therapy/Policy and Administration)
Washington University in St. Louis
B.A. - Behavioral Science
Messiah College, Grantham, Pennsylvania
- Internal Family Systems (IFS): Development, Application and Transformational Model (2023)
- Janina Fisher's Trauma Treatment Certification Training (CCTP) (2023)
- Motivational Interviewing Certification, University of MD School of SW (2022)
- Parent Café certification training in the Be Strong Families Model (2019)
- Licensed Clinical Social Worker (LCSW), Virginia, #0904004317 (1999-2000)
- Licensed Independent Clinical Social Worker VA (LICSW), District of Columbia # LC50081262 (Current)
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