Annettee Davis Thomas
Apple Valley,California
Summary
Dynamic social services professional with extensive experience at Children and Family Services, excelling in crisis intervention and community outreach. Proven ability to enhance client outcomes through strategic service planning and relationship building. Skilled in budget management and fostering teamwork, resulting in improved program efficiency and increased access to essential resources.
Overview
20
20
years of professional experience
Work History
Interim Children and Family Services Manager
Children and Family Services
02.2025 - Current
- Advocated on behalf of clients to secure necessary services, supports, or funding from external partners or agencies when required.
- Streamlined processes within the department, resulting in increased efficiency and improved service delivery.
- Promoted child safety by diligently monitoring at-risk families and reporting concerns as needed.
- Researched best practices and developed strategies to improve program outcomes.
Supervising Social Worker
Children and Family Services
08.2022 - Current
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
- Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
- Coordinated referrals to hospital services or specialists for additional support.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for optimal patient care.
- Managed complex caseloads while ensuring the highest level of care for each patient under my supervision.
- Contributed to quality improvement initiatives by identifying areas for improvement and proposing actionable solutions.
- Participated in continuing education and professional development to enhance expertise and skills.
- Coordinated and integrated health care resources for community-based programs.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Promoted a strengths-based approach to service provision, empowering clients to build on their existing resources and capabilities.
- Mentored junior social workers, providing guidance on best practices and professional development opportunities.
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed clients'' physical, mental, and social wellbeing.
- Built a positive work environment that promoted employee satisfaction, retention, and professional growth by fostering open communication and providing regular feedback.
Interim Supervising Social Worker
Children and Family Services
12.2020 - 08.2022
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for selfadvocacy.
- Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
- Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
- Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
- Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
- Promoted family reunification and stability, conducting assessments and providing tailored family support services.
- Increased public awareness of social issues and resources available through effective community engagement initiatives.
- Enhanced community well-being by developing and implementing targeted support programs for at-risk populations.
- Achieved significant improvements in client mental health through consistent, empathetic counseling and crisis intervention.
- Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.
- Improved client satisfaction with services provided by implementing feedback mechanisms and adapting services accordingly.
- Developed funding proposals for social service programs, securing essential services for underserved populations.
- Guided clients through navigation of legal and healthcare systems, improving their access to necessary services.
- Enhanced team knowledge and skills, leading professional development sessions on current social work practices.
- Fostered increased engagement and support, organizing community outreach events and workshops.
- Streamlined case management processes, enabling more efficient client progress tracking and support.
- Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
- Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
- Supported clients' emotional and psychological well-being through provision of counseling and support groups.
- Advocated for client rights and services, resulting in increased access to necessary support and resources.
- Improved client access to community resources with thorough needs assessments and effective referral processes.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Administered assessments to identify clients' needs and establish treatment plans.
- Participated in professional development and training opportunities to enhance clinical skills.
- Educated clients and families on mental health, wellness and recovery topics.
- Monitored clients' progress to adjust treatment plans accordingly.
- Conducted home visits to assess clients' home environment and provide support.
- Utilized evidence-based practices to provide effective interventions for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Facilitated peer support groups to help clients connect with others.
- Implemented community outreach programs to promote mental health awareness.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Facilitated psychoeducational classes to help clients develop life skills.
- Devised and implemented community-based programs to promote mental health awareness.
- Built a positive work environment that promoted employee satisfaction, retention, and professional growth by fostering open communication and providing regular feedback.
- Enhanced team collaboration through regular meetings, training sessions, and open communication channels for staff members.
- Managed complex client caseloads while maintaining strong relationships with external partners such as healthcare providers, schools, and law enforcement agencies.
- Promoted a strengths-based approach to service provision, empowering clients to build on their existing resources and capabilities.
Lead Social Worker
Children and Family Services
07.2015 - 12.2020
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
- Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
- Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
- Coordinated referrals to hospital services or specialists for additional support.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for optimal patient care.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Met with patients to discuss concerns, review histories and perform examinations.
- Managed complex caseloads while ensuring the highest level of care for each patient under my supervision.
- Counseled patients on treatments for Type and Type conditions.
- Contributed to quality improvement initiatives by identifying areas for improvement and proposing actionable solutions.
- Updated patient and office medical records to comply with company and regulatory standards.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Educated patients and families on health conditions to raise awareness.
- Participated in continuing education and professional development to enhance expertise and skills.
- Coordinated and integrated health care resources for community-based programs.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Implemented individualized care plans to improve patient outcomes.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Prescribed medications and therapies to improve patients' health and well-being.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Developed strong relationships with clients by establishing trust and rapport through empathetic listening and effective communication skills.
- Improved client outcomes by implementing evidence-based practices and tailoring interventions to individual needs.
- Promoted a positive work environment by modeling professional behavior and encouraging open communication among team members.
- Navigated complex legal systems on behalf of clients, advocating for their rights in court proceedings and ensuring compliance with mandated services.
- Conducted comprehensive assessments and developed treatment plans that addressed the unique needs of each client while adhering to evidence-based practices.
- Devised and implemented community-based programs to promote mental health awareness.
- Facilitated psychoeducational classes to help clients develop life skills.
- Implemented community outreach programs to promote mental health awareness.
Social Worker
Children and Family Services
08.2005 - 01.2016
- Improved client outcomes by developing and implementing individualized service plans.
- Enhanced staff competency through training workshops focused on best practices in social services provision.
- Provided crisis intervention services, deescalating situations and connecting individuals with appropriate resources.
- Developed culturally competent programs that met the unique needs of diverse client populations served by the agency.
- Collaborated with multidisciplinary teams to ensure holistic care for clients and their families.
- Monitored client progress towards goals, adjusting service plans as needed to promote success.
- Established a strong referral network with partner agencies, ensuring seamless transitions between services for clients in need of additional supports.
- Reduced recidivism rates by designing and delivering evidence-based interventions for clients.
- Implemented a strengths-based approach when working with clients, empowering them to build upon existing resilience factors in pursuit of their goals.
- Conducted comprehensive assessments to determine clients'' needs, strengths, and challenges.
- Utilized a trauma-informed approach when providing services, ensuring clients felt safe and supported throughout their engagement with the agency.
- Streamlined case management processes, resulting in more efficient service delivery to clients.
- Maintained accurate case documentation, ensuring compliance with legal requirements and professional standards.
- Enhanced community relations for the agency through effective collaboration with local organizations and resources.
- Evaluated program effectiveness using data-driven metrics, making adjustments as needed to improve outcomes for clients served.
- Initiated outreach efforts within the community, increasing awareness of available resources and services among potential clients.
- Increased client engagement in services by establishing rapport and maintaining open communication channels.
- Advocated on behalf of clients when necessary, addressing systemic barriers impeding their access to quality services.
- Identified barriers to clients'' progress and implemented targeted interventions to overcome them.
- Facilitated support groups for diverse populations, leading to increased coping skills and social connectedness among participants.
- Provided social work services, individual, and family therapy and referrals.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Developed and implemented strategies to reduce and prevent family conflict.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Developed and implemented programs to support children's mental health and well-being.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Lead individualized and group counseling sessions with children and families.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Masters Psychology - Marriage And Family Therapy
National University
La Jolla, CA03.2001
Bachelor's Degree - Psychology
California State University
San Marcos, CA06.1998
Skills
- Multicultural sensitivity
- Child welfare
- Family advocacy
- Service planning
Timeline
Interim Children and Family Services Manager
Children and Family Services
02.2025 - Current
Supervising Social Worker
Children and Family Services
08.2022 - Current
Interim Supervising Social Worker
Children and Family Services
12.2020 - 08.2022
Lead Social Worker
Children and Family Services
07.2015 - 12.2020
Social Worker
Children and Family Services
08.2005 - 01.2016
Masters Psychology - Marriage And Family Therapy
National University
Bachelor's Degree - Psychology
California State University
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