Phyllis Friederich
Smithville,MO
Summary
Diligent Graduate Student possessing outstanding computer competency, excellent attention-to-detail and outstanding problem-solving and planning abilities. Committed to gaining real-world experience and working collaboratively with team.
Overview
6
6
years of professional experience
Work History
Concessions Manager - Seasonal
Park Jefferson Speedway
Jefferson, SD
06.2013 - 06.2019
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
- Boosted team performance by improving training and sales strategies.
- Hired, trained and managed team of 20 staff bringing in in seasonal revenue.
- Managed finances by maintaining concessions records for sales, expenses and labor hours.
- Hired, trained and managed team of 20 staff bringing in $42K (net) in seasonal revenue.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
Teacher
Sioux City Schools
Sioux City, IA
08.2013 - 05.2019
- Graded projects, exams and assignments to track student progression.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
Education
Master of Arts - Communication And Leadership
Park University
Parkville, MO05.2024
Bachelor of Arts - Communications
Texas A&M University
College Station, TXSkills
- Troubleshooting
- Team management
- Recruitment and hiring
- Training
- Data management
- Planning & organizing
- Purchasing
- Critical thinking
- Microsoft Office - Expert
- Conflict resolution
Timeline
Teacher
Sioux City Schools
08.2013 - 05.2019
Concessions Manager - Seasonal
Park Jefferson Speedway
06.2013 - 06.2019
Master of Arts - Communication And Leadership
Park University
Bachelor of Arts - Communications
Texas A&M University
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