Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
5
5
years of professional experience
Work History
Concessions Manager - Seasonal
Chow Dawg
Cincinnati, Ohio
06.2025 - 08.2025
Managed daily operations of food service area during events.
Maintained inventory levels and ordered supplies as needed.
Assisted in developing menu items based on customer preferences.
Ensured compliance with health and safety regulations at all times.
Handled customer inquiries and resolved issues promptly and effectively.
Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
Managed finances by maintaining concessions records for sales, expenses, and labor hours.
Customer Sales Associate
Walgreens
Cincinnati, Ohio
10.2023 - 06.2024
Assisted customers with product selection and answered inquiries effectively.
Operated cash register and processed transactions accurately.
Maintained cleanliness and organization of sales floor displays.
Stocked shelves and ensured product availability for customers.
Collaborated with team members to enhance customer service experience.
Server/Host
Bob Evans Restaurant
Cincinnati, Ohio
07.2022 - 10.2023
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions, and recommended specials to increase profits.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cashier
Skyline Chili
Cincinnati, OH
01.2021 - 03.2021
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with menu selections and answered questions about ingredients.
Maintained cleanliness and organization of the dining and service areas.
Handled cash and credit payments while ensuring accurate register balances.
Collaborated with team members to manage high-volume service during peak hours.
Customer Service Assistant and Dining Area Cleaner at Chow Asian Kitchen - Moto HospitalityCustomer Service Assistant and Dining Area Cleaner at Chow Asian Kitchen - Moto Hospitality