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Motivated guest service/ front desk with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Talented professional with expertise in completing tasks accurately and efficiently. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Fast-learning and reliable professional with a broad range of skills in customer service and general labor. Seeking a position with a company to pursue personal growth and advancement. Demonstrates knowledge and adherence to workplace safety standards, manual dexterity, and physical strength. Proven ability to work successfully as part of a team, fostering collaboration and conflict resolution. Possesses excellent analytical and computational skills, ensuring exceptional accuracy and attention to detail. Effective communication skills enable clear and concise interaction with others.

Detail-oriented Tax Consultant with over 20 years experience in tax preparation for numerous entities. An expert in managing paperwork for returns, extensions, installment agreements, offer-in-compromise and calculations. Quickly builds a rapport with clients leading to long-term business relationships.
A professional with a history of meeting goals and exceeding expectations. Skilled in working under pressure and adapting effortlessly to new situations and challenges. Deadline-oriented, adept at quickly assessing customer needs, developing strategic plans and completing returns to legally maximize the benefits to the client. Organized and dependable, easily manages multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

As an entrepreneur and employee I have proven to be a self-starter by continuing to pursue opportunities to advance in my career and personal goals. Recently obtaining two certifications in, Executive Assistant and Administrative Assistant Training I take pride in being self-motivated and learning skills that will help me be the best team player. I am also currently enrolled in Barney Fletcher Schools to receive my real estate license by November 2023. My passion for helping others and becoming self-sufficient have lead me to pursue a career in Real Estate. I am excited for the next chapter in my career. I have developed many skills from my work experience that has helped me along the way. With over 5 years of customer service representative experience, My skills are, but are not limited to, excellent listening and verbal skills, answering, and solving customer questions and complaints in a timely manner; multi-tasking across different online platforms, while establishing a quick rapport with customers. Being a Customer Service Representative I put a strong emphasis on having a positive attitude to ensure customer satisfaction. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
With 2 years of Tax Preparer experience I have gained knowledge of tax laws, and excellent organization, attention to detail, time management and interpersonal communications skills. Being a Tax Preparer I used my basic accounting, and typing efficiency skills to enter data, while maintaining great customer service and positive attitude under stressful circumstances. By Using independent decision-making skills and sound judgment to positively impact my company’s success I became a solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. speed and process optimization. I have an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
As a Dental Assistant having great social skills while maintaining professionalism helped to maintain a positive atmosphere for patients. Having empathy and compassion for patients helped promote lasting customer satisfaction by delivering quality service and unparalleled support. Other work experience and passions like Social media management, writing and publishing my first journal, has motivated me to never stop creating and striving for excellence in my work and personal life.

Phyllis Golden

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Tax Preparer

Career Center Assistant

Food Service Assistant

Education

Medical Billing and Coding

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Career Center Assistant

Food Service Assistant

Tax Preparer

Medical Billing and Coding

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