Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Bartender

Phyllis Griffin Armstrong

Server
Loganville,Georgia

Summary

Proactive Server/Bartender and Events Manager with expertise in managing multiple tables and delivering exceptional guest experiences. Skilled in POS systems, budget management, and seamless event coordination. Known for strong work ethic, excellent customer service, and creating memorable experiences for guests.

Overview

15
15
years of professional experience

Work History

Server/Bartender

LeMeridien
02.2010 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Events Manager

Gotta Have IT Caterer
03.2018 - 07.2018
  • Managed budgets effectively, optimizing allocation of resources to maximize event impact.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
  • Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
  • Created memorable experiences for guests through immersive entertainment options at various events.
  • Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.

Education

High School Diploma -

Avondale High School
Decatur GA
05.1974

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Professional Appearance
  • Cleanliness standards
  • Safe Food Handling

Accomplishments

Won employee of the month several times and also won employee of the year twice!

Timeline

Events Manager

Gotta Have IT Caterer
03.2018 - 07.2018

Server/Bartender

LeMeridien
02.2010 - Current

High School Diploma -

Avondale High School

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