Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Phyllis Orso

Gretna,LA

Summary

Dynamic and dedicated professional with extensive experience at IHOP, excelling in customer service and strong multitasking abilities. Proven track record of greeting guests warmly and fostering a collaborative team environment. Adaptable and self-motivated, consistently delivering exceptional service in fast-paced settings.

Overview

2026
2026
years of professional experience

Work History

Waitress

IHOP
2025 - Current

Waitress. Host

Hourly Man

IHOP
10.2020 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

John Ehret High School
Marrero, LA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Order taking
  • Cash handling
  • Attention to detail
  • Decision-making
  • Safe food handling
  • Handling complaints
  • Hospitality service expertise
  • Menu recommendations
  • Payment processing
  • Service prioritization
  • Food running
  • Memory retention
  • Complex Problem-solving
  • Table setting
  • Order accuracy
  • Accurate money handling
  • Complaint resolution
  • Active listening
  • Table bussing
  • Time management
  • Menu memorization
  • Performance improvement
  • Supply restocking
  • Beverage service
  • Hospitality and accommodation
  • Table setting arrangements
  • Buffet setup and takedown

Timeline

Hourly Man

IHOP
10.2020 - 01.2025

Waitress

IHOP
2025 - Current

John Ehret High School

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Phyllis Orso