Phyllis Todd
Austell,GA
Summary
Experienced with encoding and data management processes that ensure accuracy and efficiency. Utilizes organizational skills and attention to detail to maintain integrity of information systems. Knowledge of data processing tools and techniques contributes to reliable and consistent performance.
Diligent Desired Position with strong foundation in encoding and data management. Proven ability to accurately process and maintain large volumes of data with precision. Demonstrated organizational skills and attention to detail ensure efficiency and reliability in all tasks.
Professional data management expert, prepared for this role with thorough background in encoding tasks. Known for accuracy in data entry and maintaining high standards in information processing. Valued for effective team collaboration and adaptability to changing needs. Equipped with strong organizational and analytical skills, and meticulous approach to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Encoder
DHL
05.2021 - Current
- Scanning mail and Sorter
Material Handler
Reserve Network Staffing (PVH)
10.2024 - 02.2025
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Order Processor/packer
Quickbox Fullfillment Center
04.2023 - 06.2024
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
- Received and followed pick sheets to gather merchandise for customer orders.
- Provided support to customer service representatives in resolving complex inquiries relating to orders or shipments.
- Communicated with customers to address order inquiries, changes and cancellations.
- Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
Package Handler/Sorter
Courier Express
12.2020 - 05.2021
- I have great warehouse experience
- Picking and packing
- I have experience in sorting and material handling
Industrial Cleaner
Austal USA
04.2014 - 07.2019
- Cleaning and maintain a safe and clean work environment
- Cleaning bathrooms, breakfast rooms, offices, and the Vessel
Education
High school or equivalent - Regular diploma
C.F Vigor High School
Prichard, AL05.1994
Skills
- Customer Service
- Warehouse Experience
- Janitorial
- Nursing Experience
- Production
- Commercial Cleaning
- Residential Cleaning
- Cleaning Experience
- Caregiving
- Home Care
- Laundry
- Patient Care
- Basic math
- Food Preparation
- Materials Handling
- Order Picking
- Packaging
- Courier
- Attention to detail
- Self-motivated and independent
Certification
Driver's License
Personal Information
Authorized To Work: US
Languages
English
Full Professional
Timeline
Material Handler
Reserve Network Staffing (PVH)
10.2024 - 02.2025
Order Processor/packer
Quickbox Fullfillment Center
04.2023 - 06.2024
Encoder
DHL
05.2021 - Current
Package Handler/Sorter
Courier Express
12.2020 - 05.2021
Industrial Cleaner
Austal USA
04.2014 - 07.2019
High school or equivalent - Regular diploma
C.F Vigor High School
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