Phyllis Youngblood
Stafford
Summary
Detail-oriented Administrative Service Rep III with strong communication skills. Proven ability to enhance operational efficiency by resolving scheduling conflicts and managing patient inquiries effectively.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Administrative Service Rep III
Texas Children's Hospital
Houton
02.1993 - Current
- Managed patient inquiries to ensure clear communication of available services.
- Resolved scheduling conflicts promptly, enhancing patient experience and operational efficiency.
- Delivered comprehensive training on product knowledge to new staff, improving service delivery.
- Developed provider templates in Epic EMR for streamlined documentation processes.
Education
Some College (No Degree) - General Studies
Houston Community College
Houston, TXSkills
- epic charting
- patient scheduling
- service training
- staff onboarding
- provider documentation
- customer relationship management
Certification
EMT-B
Accomplishments
EMPLOYEE OF THE MONTH - MAY 2006
References
References available upon request.
Timeline
Administrative Service Rep III
Texas Children's Hospital
02.1993 - Current
Some College (No Degree) - General Studies
Houston Community College