Phyo Soe
Sugar Land,TX
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
13
13
years of professional experience
Work History
Outside Operations Supervisor
Tulsa Country Club
04.2022 - 06.2023
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Greeting guests, maintaining golf ground cleanliness, carrying guests' bags, providing customers with golf cars, ensuring the security of golf equipment, providing directions to golfers to golf-related areas, assisting golfers with ...
Business Development Manager
One World Alliance Business Group
07.2018 - 06.2021
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Kept meticulous client notes and updated account information in company databases.
Online Banking Specialist
AYA Bank
03.2013 - 05.2018
- Opened new accounts and made changes to existing accounts.
- Investigated and resolved account issues by offering applicable options to customers.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Helped customers prepare documents required to complete transactions and process requests.
Bank Teller
KBZ Bank
01.2010 - 02.2013
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Science - Business Information System
Informatics Global Campaus
Singapore12.2009
Bachelor of Arts - Economics
Yangon Institute of Economics
Yangon, Myanmar03.2006
Skills
- Customer Loan Processing
- Generating Receipts
- Asset Management
- Reading Comprehension
- Teller Transactions
- Employee Security Training
- Bill Payment Receipt
- Bank Deposits
- Customer Relationship Development
- Cashier's Checks
- Deposit Funds
- Manage Customer Accounts
- Mortgages and Loans
Timeline
Outside Operations Supervisor
Tulsa Country Club
04.2022 - 06.2023
Business Development Manager
One World Alliance Business Group
07.2018 - 06.2021
Online Banking Specialist
AYA Bank
03.2013 - 05.2018
Bank Teller
KBZ Bank
01.2010 - 02.2013
Bachelor of Science - Business Information System
Informatics Global Campaus
Bachelor of Arts - Economics
Yangon Institute of Economics
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