Phyu Phyu Htar
New York
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Account Manager
Sandeep Diamond Corporation
12.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Production Coordinator
Sandeep Diamond Corporation
11.2022 - 12.2023
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
Sales Manager
Gaby's Wholesale Corporation
01.2021 - 11.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Accounting Assistant
ROSS METALS
02.2020 - 01.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
Education
AAS - Computer Software Engineering
LaGuardia Community College
01.2025
Bachelor of Engineering - River & Coastal
Myanmar Maritime University
01.2020
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Strategic Planning
- Sales Development
- Project Management
- CRM proficiency
- Data Analytics
- Sales Forecasting
- Microsoft Office
- Systems and software expertise
Timeline
Account Manager
Sandeep Diamond Corporation
12.2023 - Current
Production Coordinator
Sandeep Diamond Corporation
11.2022 - 12.2023
Sales Manager
Gaby's Wholesale Corporation
01.2021 - 11.2022
Accounting Assistant
ROSS METALS
02.2020 - 01.2021
AAS - Computer Software Engineering
LaGuardia Community College
Bachelor of Engineering - River & Coastal
Myanmar Maritime University
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