Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pierce Jordan Gwinn

Dallas,TX

Overview

11
11
years of professional experience

Work History

Creative / Customer Rentention

Meandco
02.2021 - Current
  • Implement innovative marketing strategies that enhance brand recognition and customer engagement
  • Design compelling social media ad campaigns and impactful logos to elevate brand identity
  • Develop effective chat support channels to improve customer service and foster brand loyalty
  • Apply creative leadership skills to contribute to organizational success and strategic direction

Mental Health Community Outreach Coordinator

Wright Care Services
03.2021 - 10.2021
  • Ensured adherence to HIPAA regulations, maintaining confidentiality and proper management of sensitive health information
  • Provided assistance to individuals in locating and utilizing essential resources, tailoring support to meet their unique needs
  • Advocated for health and safety through the facilitation of COVID testing and the development of educational workshops on available health programs and services

Call Center Customer Service Leasing Agent

Yardi Systems
10.2017 - 02.2021
  • Assessed customer inquiries and recommended tailored solutions to address specific concerns
  • Maintained and enhanced client relationships through effective communication, ensuring continued engagement
  • Worked with colleagues to address complex service problems, resulting in enhanced quality of service delivery

Customer Sales Support

Apple
08.2015 - 02.2016
  • Provided informed guidance on product selection and delivered technical support for electronic devices, improving customer satisfaction and contributing to an increase in repeat business
  • Collaborated with team members to enhance customer service strategies, resulting in the consistent achievement of sales targets and aiding in the store's revenue growth

Marketing Intern

Uber Media
02.2014 - 07.2014
  • Applied problem-solving abilities to enhance marketing strategies
  • Utilized mapping software for accurate geo-targeting in advertising campaigns
  • Contributed to the improvement of mobile advertising productivity

Education

Diploma -

Shawnee Mission East High
Prairie Village, Kansas
01.2015

Skills

  • Bilingual
  • Multitasking
  • Adaptability
  • Computer Literacy
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Mental Health Community Outreach Coordinator

Wright Care Services
03.2021 - 10.2021

Creative / Customer Rentention

Meandco
02.2021 - Current

Call Center Customer Service Leasing Agent

Yardi Systems
10.2017 - 02.2021

Customer Sales Support

Apple
08.2015 - 02.2016

Marketing Intern

Uber Media
02.2014 - 07.2014

Diploma -

Shawnee Mission East High

Similar Profiles

CREATE PROFILE
Pierce Jordan Gwinn