Pierce Mabey
Lebanon,NH
Summary
Attentive and quick learner with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Valet/Bellman
Hanover Inn Dartmouth
Hanover, NH
11.2015 - 02.2026
- Parked and retrieved vehicles efficiently for guests at Hanover Inn Dartmouth.
- Assisted guests with luggage and provided exceptional customer service.
- Maintained cleanliness and organization of parking area and valet stand.
- Helped deal with unruly guest at the hotel.
- Responded promptly to alarms and emergencies in accordance with protocols.
- Collaborated with local law enforcement during investigations as needed.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored CCTV systems to ensure safety and security of premises.
- Monitored premises to ensure safety and security for all personnel.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Education
Hanover High School
Hanover, NHSkills
- Vehicle inspection
- Customer service
- Valet operations
- Emergency response
- Security monitoring
- Conflict resolution
- Parking enforcement
- Safety protocols
- Physical fitness
- Vehicle safety
- Efficient work ethic
- Friendly and outgoing
- Entrance control
Timeline
Valet/Bellman
Hanover Inn Dartmouth
11.2015 - 02.2026
Hanover High School