Dynamic bartender and server with proven multitasking abilities, ensuring exceptional customer experiences. Reliable team player skilled in training and mentoring staff to enhance service quality.
Overview
28
28
years of professional experience
Work History
Bartender
Bayou Music Center/ 713 Concert Hall (DSL Events)
Houston, TX
05.2024 - Current
Prepared and served a variety of beverages while ensuring compliance with safety and health regulations.
Managed inventory levels, restocking supplies to maintain efficient bar operations.
Developed cocktail recipes based on seasonal ingredients, enhancing customer experience and satisfaction.
Trained new staff on bartending techniques, drink preparation, and customer service standards.
Server
Rouxpour Restaurant
Houston, TX
08.2023 - Current
Provided exceptional customer service, ensuring positive dining experiences for all guests.
Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Trained new servers on restaurant protocols, enhancing team efficiency and service quality.
Bartender
Toyota Center (Levy)
Houston, TX
08.2013 - 03.2022
Collaborated with event coordinators to create tailored beverage menus for special events and concerts.
Handled cash transactions accurately, balancing registers at the end of shifts to ensure financial integrity.
Engaged with patrons to provide exceptional service, fostering repeat business and positive reviews.
Monitored bar cleanliness and organization, adhering to health codes and maintaining a welcoming environment.
1820 Lounge
Joystix Arcade
Houston, TX
07.2016 - 03.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Suite Attendant/Head Bartender
NRG Stadium , Minute Maid (Aramark)
Houston, TX
06.2009 - 07.2017
Ensured cleanliness and readiness of suites before and after events.
Assisted guests with food and beverage service during events.
Collaborated with event staff to coordinate suite operations effectively.
Managed inventory of supplies, restocking as necessary for seamless service.
Server, Bartender, Admin
J. Alexander's Restaurant
Houston, TX
09.2003 - 05.2009
Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
Managed multiple tables efficiently, ensuring timely order taking and delivery of food and beverages.
Trained new staff on restaurant protocols, menu knowledge, and effective service techniques.
Collaborated with kitchen staff to coordinate meal preparation and optimize workflow during peak hours.
Head Server
Houston Restaurant
Houston, TX
04.1998 - 11.2003
Supervised team of servers to ensure exceptional customer service and operational efficiency.
Trained and mentored new staff on restaurant policies and service standards.
Implemented process improvements that enhanced workflow and reduced wait times.
Coordinated with kitchen staff to streamline order fulfillment and maintain quality standards.