Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pierce Tetlow

Miami,FL

Summary

Dynamic and adaptable 21-year-old recently relocated from Pennsylvania to Miami, pursuing a Bachelor's in Business Administration at Miami Dade College. With a strong foundation in customer-facing roles, I've honed skills in communication, organization, and quick problem-solving through diverse experiences in hospitality and automotive service.

At BMW as a valet, I managed high-volume customer interactions, greeting clients, coordinating with service advisors and technicians, and even assisting with car detailing and sales pitches—building my confidence in engaging with people from all walks of life. In food service positions like food runner at Sterling Pig Public House, cook at Northbrook Canoe Company, and busser at Hearth Kitchen, I thrived in fast-paced environments, delivering top-notch service, training new team members, handling registers, and maintaining spotless spaces, all while emphasizing teamwork and attention to detail to meet varied customer needs.

Overview

3
3
years of professional experience

Work History

Valet

BMW
11.2024 - 05.2025
  • Worked as a BMW Service lane valet, greeting customers, escorting them to Service Advisors, and moving cars
  • Built customer service skills: organization, adaptability, communication, and teamwork
  • Gained experience in car washing/detailing, assisting technicians, and service-related sales
  • Enhanced confidence and interpersonal skills through daily interactions with diverse customers

Food Runner

Sterling Pig Public House
08.2024 - 10.2024
  • Delivered food orders from kitchen to customers table.
  • Helped train new Food Runners on proper procedures and customer service skills.
  • Restocked supplies as needed during opening hours.
  • Assisted servers with food delivery, ensuring all items were correctly prepared and presented.
  • Supported waitstaff in setting up tables for special events or large parties.

Cook

Northbrook Canoe Company
03.2022 - 08.2023
  • Cooked and served food to customers
  • Operated the cash register for transactions
  • Assisted with daily cleanup tasks
  • Strengthened teamwork through collaboration with staff
  • Enhanced attention to detail in food prep and service
  • Improved customer service skills through direct guest interactions

Busser

Hearth Kitchen
03.2022 - 08.2023
  • Kept water glasses filled throughout the restaurant.
  • Backed up serving staff with delivering food and beverages to tables and collecting used items.
  • Cleared tables after guests finished their meals.
  • Helped customers with requests for replacement silverware.
  • Removed trash from trash cans.
  • Swept and mopped floors regularly to maintain clean dining area.
  • Polished silverware.
  • Helped out behind the bar by serving food, and cleaning/polishing glasses.

Education

BBA - Business Administration

Miami Dade College
Miami, FL
05-2028

High School Diploma -

Unionville High School
West Chester, PA
05-2023

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Problem-solving
  • Team collaboration
  • Reliability and punctuality
  • Valid Driver's license

Timeline

Valet

BMW
11.2024 - 05.2025

Food Runner

Sterling Pig Public House
08.2024 - 10.2024

Cook

Northbrook Canoe Company
03.2022 - 08.2023

Busser

Hearth Kitchen
03.2022 - 08.2023

BBA - Business Administration

Miami Dade College

High School Diploma -

Unionville High School
Pierce Tetlow