Pierce Whitham
Fairfax,VA
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Virtual Security Systems and Fraud Specialist
ID.Me
McLean, VA
06.2021 - Current
- Responsible for inspecting federally issued identification documents for validity and identity verification
- Monitored customer traffic for potential fraud events and implemented fraud prevention procedures to ensure company alignment with audit standards
- Revised and contributed to the continuous development of acceptable criteria for customer documentation
- Coordinated special support projects to help navigate the company's members through onboarding and applications
- Motivated colleagues and assisted others in interpreting data to foster a domain that promotes teachability, proactivity, productivity, and support.
Facilities Execution Analyst
Time to Market (TTM) Technologies
Sterling, VA
02.2020 - 06.2021
- Facilitated compliance with organizational regulations, policies, and procedures to ensure consistent and correct skill development
- Conducted preventive maintenance schedules on different industrial machinery as well as facility utility systems
- Identified and recommended equipment and machinery changes and improvements to facility management and process engineers
- Oversaw the testing of data cables for computers and equipment necessary to achieve TTM's daily operations
- Facilitated repair and maintenance of masking making department supplying masks to all North American TTM locations.
Education
Bachelor of Arts (BA) in Anthropology -
Southern New Hampshire University - School of Social Sciences
12-2023
Some College (No Degree) -
Virginia Commonwealth University - School of Social Sciences
Skills
- Data Analysis
- Verbal and Written Communication
- Fraud and Anomaly Analysis
- Case Management
- Dispute Resolution
Skills
Structured equipment and hardware catalogs to increase efficiency when ordering and taking inventory., Collaborated with process engineers to modify machinery, thus directly contributing to higher volume productivity., Retained the ability to find trends in information reports., Assessed back-end tools to cross reference data, referencing standard operating procedures (SOPs) to make decisions according to leadership standards.
Timeline
Virtual Security Systems and Fraud Specialist
ID.Me
06.2021 - Current
Facilities Execution Analyst
Time to Market (TTM) Technologies
02.2020 - 06.2021
Bachelor of Arts (BA) in Anthropology -
Southern New Hampshire University - School of Social Sciences
Some College (No Degree) -
Virginia Commonwealth University - School of Social Sciences
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