Pierina Sanchez

• Responsible for coordinating and offering direction and guidance to workgroups with the aim of attaining various goals
• Supervised daily operations to ensure adherence to company policies and procedures.
• Trained and mentored team members on best practices for customer service and operational efficiency.
• Conducted performance evaluations, providing constructive feedback to enhance team productivity.
• Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
• Implemented inventory management strategies to optimize stock levels and reduce shrinkage.

Monitor inventory levels and order products.

Completed daily cycle counts to maintain accuracy of records.

Performed data entry and completed proper paperwork.

Reconciler inventory discrepancies.

Prepared list of depleted ans unusable inventory.

Use inventory software.

Completed physical inventory counts each month.

Make it a priority to serve and welcome customers.

Answered questions about store policies and addressed customer concerns.

Addressed customer needs and made product recommendations to increase sales.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Operated cash register to record transactions accurately and efficiently.

Keep the checkout area clean and tidy

Maintained current knowledge of store promotions and highlighted sales to customers.