Piero Caraballo
Miami,FL
Summary
Customer-focused professional with experience in management, customer service, data operations, and employee training. Proven ability to lead teams, support high-volume environments, and maintain accurate data systems. Strong communication skills with a background in operations, sales, and logistics.
Overview
7
7
years of professional experience
Work History
Box Office Manager
Miami Improv
Miami, FL
07.2022 - Current
- Manage daily box office operations in a high-volume entertainment venue
- Provide exceptional customer service and issue resolution
- Train and onboard new employees
- Handle data entry, ticketing systems, and cash reconciliation
- Utilize improvisation and communication skills to enhance guest experience
Data Entry Specialist
Forbis Logistics
Miami, FL
04.2021 - 06.2021
- Entered, analyzed, and maintained operational data with accuracy
- Supported data warehousing and data management processes
- Assisted with forklift operations and logistics coordination
- Participated in employee training and operational support
Sales Associate
Walgreens
Miami, FL
01.2021 - 05.2021
- Delivered customer service in a fast-paced retail environment
- Assisted customers with product selection and inquiries
- Processed transactions and maintained store organization
Associate
KFC / Taco Bell
Miami, FL
06.2020 - 09.2020
- Provided customer service and order support
- Maintained cleanliness and efficiency during peak hours
- Collaborated with team members to ensure smooth operations
Associate
Chick-fil-A
Miami, FL
05.2019 - 03.2020
- Delivered high-quality customer service and support
- Assisted with order accuracy and guest satisfaction
- Worked effectively in a fast-paced, team-oriented environment
Education
High School Diploma -
Ronald W. Reagan Doral Senior High School
Miami, FLSkills
- Customer Service & Customer Support
- Employee Training & Team Support
- Data Entry & Data Management
- Data Analysis & Data Warehousing
- Sales & Point-of-Sale Systems
- Communication & Improvisation
- Forklift Training
- Time Management & Multitasking
- Ticket Sales Management
- Deadline Management
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Box Office Manager
Miami Improv
07.2022 - Current
Data Entry Specialist
Forbis Logistics
04.2021 - 06.2021
Sales Associate
Walgreens
01.2021 - 05.2021
Associate
KFC / Taco Bell
06.2020 - 09.2020
Associate
Chick-fil-A
05.2019 - 03.2020
High School Diploma -
Ronald W. Reagan Doral Senior High School