Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Pierre Alexander

Green Bay

Summary

Dynamic Residential Care Supervisor at Kimbrough Adult Family Home with a proven track record in staff management and strategic planning. Enhanced team productivity through effective workflows and conflict resolution, while fostering a culture of excellence. Skilled in complex problem-solving and committed to delivering exceptional customer service.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residental Care Supervisor

Kimbrough Adult Family Home
08.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Security Officer

Homeless Shelter
07.2022 - 09.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

DSP( DIRECT SUPPORT PROFESSIONAL)

Homes For Independent Living
03.2018 - 08.2022
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.

Education

High School Diploma -

Preble High School
Green Bay, WI

No Degree -

Nwtc
Green Bay, WI

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Complex Problem-solving
  • Strategic planning
  • Decision-making
  • Analytical thinking
  • Team building
  • Project management
  • Relationship building
  • Policy enforcement
  • Schedule development
  • Public speaking
  • Project planning

Accomplishments

  • Supervised team of 30 staff members.
  • Resolved product issue through consumer testing.
  • Achieved medication administration, first aid and choking, and behavior management by completing the proper training with accuracy and efficiency.

Certification

Medication Adminstration Training -


Behavioral specialist


Job Coach


Timeline

Residental Care Supervisor

Kimbrough Adult Family Home
08.2022 - Current

Security Officer

Homeless Shelter
07.2022 - 09.2024

DSP( DIRECT SUPPORT PROFESSIONAL)

Homes For Independent Living
03.2018 - 08.2022

High School Diploma -

Preble High School

No Degree -

Nwtc

Similar Profiles

CREATE PROFILE
Pierre Alexander