Pierre Cortez
Tacoma,WA
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
I am known to be a hardworking, patient, charismatic, problem solver who thinks outside of the box.
Overview
1
1
year of professional experience
Work History
Head Dishwasher
Ben Dews Clubhouse Grill
Tacoma, WA
07.2023 - Current
- Stored clean dishes away properly after washing them according to health department guidelines.
- Handled hazardous materials such as soaps, cleaners, degreasers, and bleach solutions according to OSHA guidelines.
- Demonstrated effective communication skills when working with customers and coworkers alike.
- Performed regular maintenance checks on industrial dishwashing machines.
- Conducted periodic inspections of dishware, glassware, utensils, pots, pans.
- Operated commercial dishwashers safely while adhering to all safety regulations.
- Assisted with preparation of meals when needed during peak hours.
- Monitored quality control standards to ensure dishes were clean and free from debris or food particles.
Squad Member
Mods Pizza
Tacoma, WA
07.2023 - Current
- Greeted customers in a friendly and courteous manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Operated cash registers accurately to process customer payments.
- Ordered supplies when needed from vendors or suppliers.
- Monitored baking progress through visual inspection and by using thermometers.
- Conducted regular maintenance checks on kitchen equipment such as ovens and fryers.
- Adhered to health department regulations regarding sanitation standards while working in kitchen areas.
- Kept work area clean throughout shift by washing dishes quickly after each order was completed.
Education
Electrical Engineering
Bates Technical College
Tacoma, WASkills
- Chemical Handling
- Stress Tolerance
- Strong Work Ethic
- Waste Reduction
- Punctuality
- Maintenance Knowledge
- Sanitation Practices
- Supply Restocking
- Quality Control
- Health Code Compliance
- Customer Service Excellence
- Safety Awareness
- Inventory Management
- Troubleshooting Skills
- Cleaning Procedures
Languages
Spanish
Limited
Timeline
Head Dishwasher
Ben Dews Clubhouse Grill
07.2023 - Current
Squad Member
Mods Pizza
07.2023 - Current
Electrical Engineering
Bates Technical College
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