
Dynamic General Manager with extensive experience in the airlines, aviation, hotel, and restaurant industries, demonstrating a proven track record of enhancing operational efficiency and customer satisfaction. Expertise in negotiation, budgeting, front office management, and hospitality services drives successful outcomes in fast-paced environments. Strong foundation in Hospitality Administration from Ecole hôtelière de Lausanne complements a commitment to excellence in service delivery and team leadership. Recognized for fostering collaborative relationships and implementing innovative solutions that elevate guest experiences and optimize resource utilization.