Pierre Lockett
Information Technology
Milton,United States
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 25 Years of progressive IT experience.
Overview
26
26
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
Work History
Systems Administrator
CSA Associates
12.2022 - Current
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Analyzed information systems to determine function or level of security.
- Managed software and systems functionality to ensure systems meet organizational requirements
- Integrated and updated software products to boost system compatibility.
- Maintained current software licenses for computers and mobile devices. · Conducted routine and emergency maintenance of assigned data center equipment. · Mentored employees and offered constructive feedback for performance improvement. · Implemented internet and intranet applications on multiple platforms.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Performed software installations and upgrades to UNIX or Windows operating systems. ·
- Modified operating system software applications to enhance existing systems.
- Used Retina and HBSS to secure systems against STIG guidelines. · Deployed and maintained enterprise virtual desktop infrastructure environments while also troubleshooting and providing assistance to remote sites of the virtualization environment. ·
- Used Retina and HBSS to secure systems against STIG guidelines. · Deployed and maintained enterprise virtual desktop infrastructure environments while also troubleshooting and providing assistance to remote sites of the virtualization environment. ·
- Applied patches, updates and upgrades to servers, workstations and stored images. ·
- Maintained a nightly snapshot process, and executing a weekly recompose process. ·
- Maintained smooth operation of multi-user computer systems, including coordination with network engineers. ·
- Set up administrator and service accounts, maintaining system documentation, tuning system performance, installing system-wide software, andCritical Thinking System upgrades allocating mass storage space (currently at 1.5 Petabytes).
- Maintained a current inventory spanning 35 sites, including network infrastructure. System administration of virtual desktop systems with associated peripheral equipment (scanners, printers, SMARTboards.) ·
- Problem detection, resolution and maintenance on the following software: VMware vSphere 7.0.3D; VMware Horizon View 8; VEEAM; PowerCLI; Microsoft Windows 10; Microsoft Server 2012 and 2016, and 2019; Microsoft Active Directory; Group Policies;
- Microsoft Office 2010; DHCP; PowerShell; Symantec Altiris; VMware ThinApp; LiquidwareLabs Sratosphere; ProfileUnity; Netsupport; and Teradici (Management console, Zero clients, and profiles).
- Installed, provided problem detection/resolution and maintenance on Dell Servers, and Cisco UCS Servers. · Provided DoD STIG checklists on virtual servers and workstation utilizing SCAP tools and STIG Viewers. ·
- Installed, providing problem detection/resolution and maintenance on DELL servers(R710, 720, 730, 740); EMC Storage Area Network (SAN) arrays (iSCSI, FCoE, EMC Storage, VMware VSAN, VNX 5200, 5300, 5400 and ExtremIO); Cisco UCS (servers, fabric interconnects, USM Manager PowerTools); KVMs; PDUs; and UPS units. Testing documentation, scripts, and procedures for new VDI Pod deployments (currently on 2.0)
- Diagnose networked system failures to isolate sources of problems between equipment, networks, systems software, and application systems.
- Resolving software problems during maintenance, and testing
- Protecting and defending information and information systems in order to ensure confidentiality, integrity, and availability.
- Evaluate new information technology (IT) tools and trends to meet business requirements of customers by researching knowledge based materials, and vendor SOP's.
- Installed, configured, tested for implementation, new virtual machines for management of ACAS systems and environments
- .Prepared concise and accurate IT program documentation for use in deploying patches to VDI environment.
Systems Administrator
Agile-Defense, Corp
12.2018 - 12.2022
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Integrated and updated software products to boost system compatibility.
- Maintained current software licenses for computers and mobile devices. · Conducted routine and emergency maintenance of assigned data center equipment. · Mentored employees and offered constructive feedback for performance improvement. · Implemented internet and intranet applications on multiple platforms.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Performed software installations and upgrades to UNIX or Windows operating systems. ·
- Used Retina and HBSS to secure systems against STIG guidelines. · Deployed and maintained enterprise virtual desktop infrastructure environments while also troubleshooting and providing assistance to remote sites of the virtualization environment. ·
- Applied patches, updates and upgrades to servers, workstations and stored images. ·
- Maintained a nightly snapshot process, and executing a weekly recompose process. ·
- Maintained smooth operation of multi-user computer systems, including coordination with network engineers. ·
- Set up administrator and service accounts, maintaining system documentation, tuning system performance, installing system-wide software, andCritical Thinking System upgrades allocating mass storage space (currently at 1.5 Petabytes).
- Maintained a current inventory spanning 31 sites, including network infrastructure. System administration of virtual desktop systems with associated peripheral equipment (scanners, printers, SMARTboards.) ·
- Problem detection, resolution and maintenance on the following software: VMware vSphere 7.0.3D; VMware Horizon View 8; VEEAM; PowerCLI; Microsoft Windows 10; Microsoft Server 2012 and 2016, and 2019; Microsoft Active Directory; Group Policies; Microsoft Office 2010; DHCP; PowerShell; Symantec Altiris; VMware ThinApp; LiquidwareLabs Sratosphere; ProfileUnity; Netsupport; and Teradici (Management console, Zero clients, and profiles).
- Installed, provided problem detection/resolution and maintenance on Dell Servers, and Cisco UCS Servers. · Provided DoD STIG checklists on virtual servers and workstation utilizing SCAP tools and STIG Viewers. ·
- Installed, providing problem detection/resolution and maintenance on DELL servers(R710, 720, 730, 740); EMC Storage Area Network (SAN) arrays (iSCSI, FCoE, EMC Storage, VMware VSAN, VNX 5200, 5300, 5400 and ExtremIO); Cisco UCS (servers, fabric interconnects, USM Manager PowerTools); KVMs; PDUs; and UPS units. Testing documentation, scripts, and procedures for new VDI Pod deployments (currently on 2.0)
Systems Administrator
CompQsoft, Inc.
08.2017 - 11.2018
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Integrated and updated software products to boost system compatibility.
- Maintained current software licenses for computers and mobile devices. · Conducted routine and emergency maintenance of assigned data center equipment. · Mentored employees and offered constructive feedback for performance improvement. · Implemented internet and intranet applications on multiple platforms.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Performed software installations and upgrades to UNIX or Windows operating systems. ·
- Used Retina and HBSS to secure systems against STIG guidelines. · Deployed and maintained enterprise virtual desktop infrastructure environments while also troubleshooting and providing assistance to remote sites of the virtualization environment. ·
- Applied patches, updates and upgrades to servers, workstations and stored images. ·
- Maintained a nightly snapshot process, and executing a weekly recompose process. ·
- Maintained smooth operation of multi-user computer systems, including coordination with network engineers. ·
- Set up administrator and service accounts, maintaining system documentation, tuning system performance, installing system-wide software, andCritical Thinking System upgrades allocating mass storage space (currently at 1.5 Petabytes).
- Maintained a current inventory spanning 31 sites, including network infrastructure. System administration of virtual desktop systems with associated peripheral equipment (scanners, printers, SMARTboards.) ·
- Problem detection, resolution and maintenance on the following software: VMware vSphere 7.0.3D; VMware Horizon View 8; VEEAM; PowerCLI; Microsoft Windows 10; Microsoft Server 2012 and 2016, and 2019; Microsoft Active Directory; Group Policies; Microsoft Office 2010; DHCP; PowerShell; Symantec Altiris; VMware ThinApp; LiquidwareLabs Sratosphere; ProfileUnity; Netsupport; and Teradici (Management console, Zero clients, and profiles).
- Installed, provided problem detection/resolution and maintenance on Dell Servers, and Cisco UCS Servers. · Provided DoD STIG checklists on virtual servers and workstation utilizing SCAP tools and STIG Viewers. ·
- Installed, providing problem detection/resolution and maintenance on DELL servers(R710, 720, 730, 740); EMC Storage Area Network (SAN) arrays (iSCSI, FCoE, EMC Storage, VMware VSAN, VNX 5200, 5300, 5400 and ExtremIO); Cisco UCS (servers, fabric interconnects, USM Manager PowerTools); KVMs; PDUs; and UPS units. Testing documentation, scripts, and procedures for new VDI Pod deployments (currently on 2.0)
Engineering Technician
Trandes Corp
10.2013 - 08.2017
- ·Maintained, repaired, computer systems for the automated air traffic control system and digitized radar processing; AN/FYK-39(V) FACSFAC Area Control Tracking System (FACTS),AN/FYK-37(V) Navy Scheduling System (NAVSKED).
- Applied engineering techniques, principles and precedents to modify, install, test, evaluate, maintain and repair electrical, electronic, and computer systems, to include automated air traffic control surveillance/processing displays and database/scheduling systems.
- Conducted FACSFAC Systems Operations Services, including system initialization; program loading, operations, and diagnostics; file purging; file maintenance; and system reconfiguration, network configuration as well as conducting recording/playback/copying of radar data on integrated electronic media.
- Performed operational testing; diagnostics testing; alignments; test measurements; fault isolation; and removal and replacement of plug-in cards, subassemblies, and hard-wired modules.
- Analyzed and resolved deficiencies of FACTS and NAVSKED as well as peripheral systems and equipment
- Diagnosed and troubleshooted equipment discrepancies, replaced defective components and/or repaired as necessary to restore the air traffic control system to full operational status.
- Performed configuration updates, scheduled system maintenance and troubleshooting resolution of Joint Range Extention(JRE) server and also Air Defense Systems Intergrator(ADSI) that provided Link 11 & Link 16 data to aircraft.
- Performed troubleshooting analysis and resolution of Visual Information Display System (VIDS)
- Conducted briefings with on-site government technical and operational representatives to convey the onset of equipment discrepancies and planned actions to achieve resolution.
Electronics Technician
Dept Of Defense
09.2010 - 10.2013
- Performed troubleshooting analysis and resolution of Visual Information Display System (VIDS)
- Conducted briefings with on-site government technical and operational representatives to convey the onset of equipment discrepancies and planned actions to achieve resolution.
- Prepared written records and reports citing daily activities, any equipment discrepancies noted and corrective action taken, any recommendations offered, follow-up action required and activity responsible, and key personnel contacted.
- Reviewed, interpreted and evaluated technical documents such as those listed below relating to installation, troubleshooting, and repair of computer and electronic systems: Base Electronic Systems Engineering Plan (BESEP), Technical Manual (TM) ,Engineering Change Proposal (ECP) ,Technical Directive (TD) ,Field Change Bulletin (FCB) ,Test Procedure (TP) ,Test Problem Report (TPR)
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Responded to problems with processing and production equipment and completed timely repairs.
- Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
- As an Electronics Engineer at NAS Pensacola, assigned to Ground Electronics Maintenance Dept., Performed maintenance on Air Traffic Control systems
- Performed daily playback of RD-379 voice and radar recorders, AIR200 Digital Data recorders, to ensure recorder operation
- With practical knowledge of electronics theories and techniques, able to quickly resolve complex equipment issues.
- Performed preventive maintenance on transmitter and receiver antennas utilizing oscilloscope.
- Performed scheduled maintenance(daily, monthly, quarterly, annually) on the Fresnel Lens Optical Landing System.
Tech Support Representative
Clearwire Wireless
03.2010 - 09.2010
Senior Engineering Technician
Trandes, Inc.
07.2008 - 10.2009
Tech Support Representative
Clearwire Wireless
07.2007 - 07.2008
Online Customer Service Representative
E2E SerWiz Solutions Limited
01.2007 - 07.2007
Systems Manager
ARINC
05.1998 - 06.2006
Education
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL 06.1991 - 01.2002
High School Diploma -
William M. Raines High School
Jacksonville, FL 08.1981 - 06.1984
Skills
Performance Analysis
undefinedAccomplishments
· Served Honorably in the United States Army from 1984 to 1992
Additional Information
· Security Clearance Secret
Certification
VCP=DCV 2022
References
Shawn Baecker
VDI Systems Administrator
850-696-9292
Michael Connell
Project Manager/Automated Doorways
205-994-4409
Jim Abrams
Project Manager/Trandes, Inc
301-904-5465
Timeline
Systems Administrator
CSA Associates
12.2022 - Current
ACAS Supervisory Intro Course
08-2022
VCP=DCV 2022
05-2022
Systems Administrator
Agile-Defense, Corp
12.2018 - 12.2022
Systems Administrator
CompQsoft, Inc.
08.2017 - 11.2018
CompTia Security +
05-2014
Engineering Technician
Trandes Corp
10.2013 - 08.2017
Electronics Technician
Dept Of Defense
09.2010 - 10.2013
Tech Support Representative
Clearwire Wireless
03.2010 - 09.2010
Senior Engineering Technician
Trandes, Inc.
07.2008 - 10.2009
Tech Support Representative
Clearwire Wireless
07.2007 - 07.2008
Online Customer Service Representative
E2E SerWiz Solutions Limited
01.2007 - 07.2007
Systems Manager
ARINC
05.1998 - 06.2006
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University - Daytona Beach
06.1991 - 01.2002
High School Diploma -
William M. Raines High School
08.1981 - 06.1984
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