Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pierre Stenvil

Parsippany,NJ

Summary

Eager IT support professional from Jobskillshare, adept in troubleshooting and customer service, excels in Active Directory and Office 365 management. Leveraged technical expertise and a collaborative spirit to enhance team productivity and resolve complex technical issues, demonstrating a commitment to professional growth and technical proficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk Support position. Ready to help team achieve company goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

summary

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Professional Experience

Jobskillshare
01.2024 - 03.2025

Motivated and eager to learn IT support professional with a strong foundation in technical concepts and customer service. Proficient in various operating systems and applications, with a passion for troubleshooting and problem solving. Seeking an IT support role to utilize my skills and gain hands-on experience in the field.

  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
  • Promoted positive work culture within the team by providing constructive feedback, fostering collaboration, and maintaining a solution-oriented mindset.
  • Participated actively in ongoing professional development opportunities, staying current on industry trends and advances in technology.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

Education

Bachelor of Arts - International Business

CPT Technical College
Haiti
06-2003

Skills

    A dedicated and proactive JSS member with Hands-on experience in IT and system administration Proficient in a wide range of technical skills gained through active participation in JSS programs and labs

    Active Directory User Management: Designed and implemented a test environment using Active Directory to manage user accounts and permissions Conducted troubleshooting and resolved account issues

    Office 365 User Management: Implemented a test environment using office 365 to manage user accounts and permissions Conducted troubleshooting and resolve issues related to email, calendar, and office 365 accounts

    Windows 10\11 Deployment: Implemented a window 10 deployment strategy in a practice lab using documentation

    Technical Documentation: Created technical documentation for various projects assigned be the IT administrator

    Troubleshooting: Conducted troubleshooting on various lab Projects, including identifying and resolving issues related to networking, operating systems, and applications

Certification

  • CompTIA Certification security +
  • CompTIA Certification A+ and Network+ / On-Going

Languages

English
French

Timeline

Professional Experience

Jobskillshare
01.2024 - 03.2025

summary

Bachelor of Arts - International Business

CPT Technical College
Pierre Stenvil