Pierre Roody Brutus
Raynham,MA
Summary
Dynamic security professional with extensive experience at Ruby Transportation, excelling in customer service and team leadership. Proven track record of reducing theft and enhancing safety through vigilant monitoring and effective decision-making. Skilled in access control and emergency response, fostering a secure environment while maintaining a welcoming atmosphere for all visitors.
Overview
16
16
years of professional experience
Work History
Manager
Ruby Transportation
Brockton, MA
03.2020 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted routine patrols to detect and deter potential threats.
- Assisted in emergency response procedures during incidents.
- Reported suspicious activities and safety hazards promptly to management.
- Supported access control measures by verifying identification of individuals entering premises.
- Participated in training sessions to develop knowledge of security protocols and best practices.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Maintained logs of daily activities, incidents, and observations for record-keeping.
- Collaborated with team members to enhance overall security awareness among employees.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Issued access cards to authorized personnel to monitor access points.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Rideshare Driver
Lyft And Uber
San Francisco, CA
01.2014 - Current
- Provided safe and reliable transportation for passengers across various locations.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Utilized navigation apps to optimize routes, enhancing trip efficiency and passenger satisfaction.
- Communicated effectively with passengers to address inquiries and provide excellent customer service.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Increased ride acceptance rates to ensure consistent service availability.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Adapted quickly to changing traffic conditions, ensuring timely arrivals at destinations.
- Monitored ride-sharing platform updates, implementing changes to improve user experience.
- Developed strong communication skills while interacting with diverse groups of riders daily.
Train Operator
MBTA
Boston, MA
01.2020 - 12.2025
- Operated trains safely and efficiently, ensuring adherence to schedules and protocols.
- Monitored train systems for abnormalities, responding promptly to ensure passenger safety.
- Communicated effectively with dispatchers regarding operational issues and delays.
- Conducted routine inspections of train equipment to maintain optimal performance standards.
- Collaborated with maintenance teams to report issues and coordinate repairs swiftly.
- Implemented process improvements that enhanced overall service reliability and efficiency.
- Observed tracks to detect obstructions such as Type and Type obstructions.
- Designed route and delivery schedules for Number locomotives.
- Observed tracks to detect obstructions.
- Assisted in training new operators on safety procedures and operational best practices.
Chair Car Driver
Lifeline Ambulance
Brighton, MA
01.2014 - 12.2019
- Operated wheelchair-accessible vehicles to transport patients safely and efficiently.
- Assisted medical staff with patient boarding and disembarking procedures.
- Conducted pre-trip vehicle inspections to ensure safety compliance and functionality.
- Maintained accurate logs of transportation activities, ensuring timely documentation.
- Collaborated with dispatch team to coordinate pick-up schedules effectively.
Security Officer
Mike Agency
Boston, MA
01.2010 - 09.2015
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted routine patrols to detect and deter potential threats.
- Assisted in emergency response procedures during incidents.
- Reported suspicious activities and safety hazards promptly to management.
- Supported access control measures by verifying identification of individuals entering premises.
- Participated in training sessions to develop knowledge of security protocols and best practices.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Maintained logs of daily activities, incidents, and observations for record-keeping.
- Collaborated with team members to enhance overall security awareness among employees.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Issued access cards to authorized personnel to monitor access points.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma -
Institution Secondaire Gerard Gourge (ISGG)
Port Au Prince HaitiSkills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Goal setting
Positive attitude
Good judgment
Schedule management
Languages
French
Native or Bilingual
English
Native or Bilingual
Haitian creole
Native or Bilingual
Timeline
Manager
Ruby Transportation
03.2020 - Current
Train Operator
MBTA
01.2020 - 12.2025
Rideshare Driver
Lyft And Uber
01.2014 - Current
Chair Car Driver
Lifeline Ambulance
01.2014 - 12.2019
Security Officer
Mike Agency
01.2010 - 09.2015
High School Diploma -
Institution Secondaire Gerard Gourge (ISGG)