Dependable Leasing Specialist bringing management experience and a willingness to take on added responsibility to meet tight deadlines.
Enthusiastic team player with a strong work ethic. Highly experienced customer service professional-ability to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications; well versed in tenant/landlord and Fair Housing Laws and property management.
Overview
17
17
years of professional experience
Work History
Leasing and Marketing Manager
Acero Apartments
Salem, Oregon
08.2016 - 07.2022
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Scheduled contractors for maintenance issues.
Leased a community of nearly 200 + apartment homes.
Maintained original leases and renewals for the management office.
Completed final move-out walk-throughs for tenants.
Responsible for comprehensive coordination of assigned events, campaigns and promotions
Collaborates with brand ambassador to create new and innovative promotional strategies
Prepares month-end reports utilizing Excel spreadsheets and PowerPoint presentations
Creates event specific promotional graphic designs as required
Prepares, distributes and delivers promotional literature and products
Implements advertising campaigns implementing effective strategies, plans, and objectives
Utilizes social media to promote events and increase clientele participation
Marketing Manager
Mind Elevation Multimedia Studios
Portland, OR
02.2005 - 06.2016
Responsible for comprehensive coordination of assigned events, campaigns and promotions
Collaborates with brand ambassador to create new and innovative promotional strategies
Prepares month-end reports utilizing Excel spreadsheets and PowerPoint presentations
Creates event specific promotional graphic designs as required
Prepares, distributes and delivers promotional literature and products
Implements advertising campaigns implementing effective strategies, plans, and objectives
Utilizes social media to promote events and increase clientele participation
Responsible for forklift operations and inbound stock monitoring
Transports items from transport vehicles to sales floor and provides loading and unloading of pallets
Examines shipment contents and compares with manifests, invoices and orders to verify accuracy
Confers with management to rectify problems such as damages, shortages or specification irregularities
Packs, seals and affixes labels to prepare materials for shipping utilizing scanner technology as required
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Managed social media accounts for optimal audience engagement and increased online presence.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Collaborated with cross-functional teams to ensure consistent branding across all company touch points and communications channels.
Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Researched developing trends to stay updated with new ideas and marketing practices.
Skills
Yardi System
Property Management
Website Management
Partnership Development
Advertising Strategy
Lease negotiation
Multicultural Marketing
Tenant relations
Relationship Building
Tenant and eviction laws
Affiliations
Two years of United States Army military service with Honorable Discharge