Experienced dental professional with a strong background in customer service, dental insurance processing, patient scheduling, and financial coordination.
Overview
17
17
years of professional experience
Work History
Patient Care Coordinator
Dr. David Ehsan and Dr. Vinella Bakllamaja
2014.02 - Current
Coordinate patient appointments and managed scheduling for both providers.
Managed patient records and ensured compliance with privacy regulations.
Verify dental insurance eligibility and benefits for oral surgery procedures, including pre-authorizations
Present treatment plans with clear breakdowns of insurance coverage and patient financial responsibility
Post insurance payments, adjustments, and patient payments into accounts
Deliver excellent patient service by answering billing, insurance, and treatment-related questions
Patient Care Coordinator, dental assistant
Dr. Nicolas Bronzini
Millbrae, California
2009.01 - 2014.02
Facilitated communication between patients and dental, medical providers seamlessly.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Presented treatment plans, explaining procedures and financial responsibilities
Assisted chair side during procedures, making sure our patients are comfortable
Took diagnostic dental X-rays
Performed coronal polishing as part of preventive dental care services
Maintained infection control protocols, including sterilization of instruments and operatory preparation
Education
Certificate For X-ray - Dental Radiology
College of Marin
Kentfield, CA
1999.06 - 1999.07
Phillip And Sala Burton High School
San Francisco
Some College (No Degree) - General Studies, Child Care Studies
City College of San Francisco
San Francisco, CA
Skills
Patient scheduling
Patient records management
Dental insurance verification
Treatment plan presentation
Timeline
Patient Care Coordinator
Dr. David Ehsan and Dr. Vinella Bakllamaja
2014.02 - Current
Patient Care Coordinator, dental assistant
Dr. Nicolas Bronzini
2009.01 - 2014.02
Certificate For X-ray - Dental Radiology
College of Marin
1999.06 - 1999.07
Phillip And Sala Burton High School
Some College (No Degree) - General Studies, Child Care Studies
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