Ping Chai
Quincy,MA
Summary
Achieved remarkable client retention at Saks Fifth Avenue by leveraging fashion knowledge and client relationship building skills. Expert in color theory, I revitalized clients' personal styles, securing unique pieces through partnerships with boutiques and designers, demonstrating a profound impact on their image and confidence.
Overview
13
13
years of professional experience
Work History
Personal Stylist
Saks Fifth Avenue
10.2013 - Current
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
- Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
- Facilitated positive change in clients'' lives by helping them rediscover their personal style through thoughtful guidance and encouragement.
Server
Fugakyu Japanese Cuisine
03.2012 - 09.2013
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts -
Musical School
Sichuan China05.2005
Skills
- Client Relationship Building
- Fashion Knowledge
- Client Needs Assessment
- Color Theory Expertise
Accomplishments
- Achieved Saks Top Sellers from 2015 until Now
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Personal Stylist
Saks Fifth Avenue
10.2013 - Current
Server
Fugakyu Japanese Cuisine
03.2012 - 09.2013
Bachelor of Arts -
Musical School
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