PING SUN CHIN
San Jose,CA
Summary
Motivated Comcast Account Executive Representative experienced in building relationships, negotiating deals, and closing sales. Achieved client satisfaction and business growth through strategic planning and effective communication. Focused on fostering collaborative environments and driving revenue through strong account management and client relations.
Overview
1
1
Language
10
10
years of professional experience
Work History
Business Account Executive
AT&T
Oakland, CA
02.2024 - 12.2025
- Provided expert advice and recommendations on the mobile technologies, resulting in high customer satisfaction rates and significant upsells.
- Conducted comprehensive market analysis to identify and capitalize on emerging trends in mobile technology.
- Led training sessions for new sales associates on product knowledge, sales techniques, and customer services excellence.
- Operated company vehicles in a safe and responsible manner while delivering product to customers
- Developed and implemented route plans to maximize sales and customer services
- Developed and maintained strong relationships with key business accounts, ensuring customer satisfaction and retention.
- Collaborated with cross-functional teams to drive successful implementation of new products and services.
- Conducted regular account reviews to assess performance, address issues, and optimize service delivery.
Business Account Executive
Comcast
Oakland, CA
03.2016 - 10.2023
- Executed sales calls with existing and new customers to drive engagement and foster loyalty.
- Assessed customer needs and preferences to tailor solutions and enhance satisfaction.
- Cultivated strong relationships with customer base to increase retention and referral opportunities.
- Identified customer needs and preferences.
- Developed new business opportunities by qualifying leads and building relationships. through qualifying leads, building relationships and executing strategic sales
- Conducted market research on competing firms.
Education
Bachelor's Degree - undefined
San Francisco State University
San Francisco, CA, United StatesBA - Economics
Skills
- Multiple Appointment Types, Intermittent, Internships, Proficient with sales and marketing principles and strategy making efficient at understanding customer psychology and estimating their preferences ability to find feasible solutions to manage uncertainties and risks capability of drafting sales reports and maintaining sales record Microsoft Word, Excel, Adobe Photoshop, Outlook Express, scanning technology, HTML, website development, advanced Internet research outstanding communication skills; effective at all organizational levels
- Sales presentations
- Strategic planning
- Brand awareness
- Customer relationship management
Languages
Cantonese, Mandarin, English
Timeline
Business Account Executive
AT&T
02.2024 - 12.2025
Business Account Executive
Comcast
03.2016 - 10.2023
BA - Economics
Bachelor's Degree - undefined
San Francisco State University