Hi, I’m
Pinyada Miyako
Portland,OR
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
years of professional experience
1
Certification
Work History
Bright Trad LLC
Administrative Assistant
01.2021 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Thai Carnation Restaurant
Waitress
05.2019 - 02.2021
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
Ramkhamhaeng University Bangkok Thailand
Bachelor Of Liberal Arts from Mass Communication
03.2005
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer and client relations
- Customer Relations
Languages
Thai
Native or Bilingual
Laos
Full Professional
English
Professional Working
Certification
- Licenses - Oregon Food-handlers Basic Food Safety Course April,2023-April ,2026
- Certified the Au pair , Boston Academy Of English - March , 2010
Timeline
Administrative Assistant
Bright Trad LLC
01.2021 - Current
Waitress
Thai Carnation Restaurant
05.2019 - 02.2021
Ramkhamhaeng University
Bachelor Of Liberal Arts from Mass Communication
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePaid sick leave401k matchHealthcare benefitsPaid time offCompany CultureCareer advancement4-day work weekFlexible work hoursSimilar Profiles
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