Piper Anderson
Minnetonka,MN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Radison Blu
Bloomington, MN
04.2024 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted guests and sat customers at tables or in waiting areas.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Customer Service Representative
Bruegger's Bagels
Wayzata, MN
07.2023 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Minnetonka Senior High School
Minnetonka, MN06-2025
High School Diploma -
VANTAGE
Minnetonka, MN06-2024
Skills
- Conflict Resolution
- Guest Relations Management
- Handling Complaints
- Active Learning
- Relationship Building
- Service prioritization
- Customer Service
Affiliations
- State Championship in Basketball
Languages
Chinese (Mandarin)
Native/ Bilingual
Certification
- CPR Certification
www.linkedin.com/in/piper-anderson-553404308
Timeline
Restaurant Hostess
Radison Blu
04.2024 - Current
Customer Service Representative
Bruegger's Bagels
07.2023 - 11.2023
High School Diploma -
Minnetonka Senior High School
High School Diploma -
VANTAGE
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