Piper Davis
Rock Falls,IL
Summary
Results-driven General Manager with expertise in operations management, team building, and customer relations. Proven track record in problem resolution and inventory control, leading to enhanced efficiency and improved service delivery.
Overview
16
16
years of professional experience
Work History
General Manager
Scooters Coffee
12.2023 - Current
- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
- Developed and implemented training programs for staff, enhancing team performance and customer service.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
Bar Manager
Hammer Headz
10.2017 - 12.2023
- Oversaw daily bar operations, ensuring exceptional customer service and efficient workflow.
- Developed and implemented training programs for bartending staff to enhance skills and knowledge.
- Managed inventory, optimizing stock levels and minimizing waste through strategic ordering practices.
- Established creative cocktail menus, increasing customer engagement and promoting seasonal offerings.
Kitchen Manager
Long Shot Bar and Gill
02.2010 - 10.2017
- Oversaw kitchen operations, ensuring adherence to food safety standards and regulations.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Developed and implemented training programs for new kitchen staff, enhancing team performance.
- Streamlined food preparation processes, improving service efficiency during peak hours.
Education
High School Diploma -
Sterling High School
Sterling Il05.1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Inventory control
- Employee scheduling
Timeline
General Manager
Scooters Coffee
12.2023 - Current
Bar Manager
Hammer Headz
10.2017 - 12.2023
Kitchen Manager
Long Shot Bar and Gill
02.2010 - 10.2017
High School Diploma -
Sterling High School