Piper Lennon
Cedar Rapids
Summary
Compassionate, hard-working, and detail-oriented professional with a strong background in customer service and a genuine passion for helping others. Known for going above and beyond to ensure every customer feels seen, heard, and valued. Personal life experiences have shaped me into a resilient, empathetic individual who brings kindness, patience, and understanding into every interaction. Proven ability to resolve conflicts with care, handle fast-paced environments with grace, and support team members through strong communication and collaboration. Skilled in cash handling, order accuracy, and multitasking, with a consistent focus on maintaining high standards. Dedicated to making a positive impact, building trust, and creating welcoming environments where people feel comfortable and respected. Reliable, honest, and deeply committed to personal and professional growth.
Overview
4
4
years of professional experience
Work History
Car Wash Attendant
Champion Express
Waverly
04.2025 - 06.2025
- At Champion Car Wash, I provided high-quality vehicle cleaning and detailing services with a strong focus on customer satisfaction. Responsibilities included exterior washing, interior vacuuming, window cleaning, and applying wax or protective coatings. I engaged with customers to understand their needs and recommend appropriate service packages. I worked efficiently in a fast-paced team environment while maintaining attention to detail to meet company standards. Additionally, I assisted with equipment upkeep and ensured a clean, safe, and organized work area to support smooth daily operations.
Medical Assistant Volunteer
Waverly Health Center
Waverly
02.2025 - 06.2025
- As a Volunteer in the Medical-Surgical Unit, I supported daily hospital operations by assisting staff and enhancing patient care. I helped facilitate patient rounds, accompanied patients to the cafeteria for meals, and ensured they felt comfortable and supported. I was responsible for stocking patient rooms with essential supplies, maintaining a clean and organized environment, and responding to basic non-clinical needs. My role required strong communication, empathy, and the ability to work collaboratively with nurses, doctors, and other healthcare professionals in a fast-paced clinical setting.
Restaurant Hostess
allycatz grub-house
Denver
04.2024 - 05.2025
- As a Hostess, I was responsible for creating a welcoming and positive first impression for all guests. I managed reservation systems, organized seating charts to optimize table turnover, and coordinated with servers and kitchen staff to ensure smooth front-of-house operations. I greeted and seated guests promptly, handled waitlists efficiently during peak hours, and maintained a professional and friendly demeanor at all times. I also answered phones, provided accurate information about the menu and specials, and resolved guest concerns quickly to ensure a high level of satisfaction. My role required strong communication skills, multitasking abilities, and a commitment to delivering exceptional customer service in a fast-paced environment.
Front of House Team Member
Culver's Restaurant
Marion
06.2021 - 09.2023
- As a Front of House Team Member at Culver’s, I took part in drive-thru operations where I took and prepared customer orders with speed and accuracy. I operated the point-of-sale system, communicated clearly with guests to ensure order accuracy, and provided friendly, efficient service under pressure. I was responsible for preparing and packaging food orders, making frozen desserts to order, and maintaining a clean and organized work area. I consistently worked to meet service time goals, collaborated closely with kitchen staff, and ensured all orders were correct, complete, and presented to Culver’s quality standards. My role required strong multitasking, attention to detail, and a commitment to delivering an excellent customer experience.
Education
High School Diploma -
Denver High School
Denver Iowa 05-2025
Degree in Social Work. -
Kirkwood Community College
Cedar Rapids, IASkills
- Team collaboration
- Customer service
- Conflict resolution
- Effective communication
- Time management
- Attention to detail
- Teamwork and contribution
- Cash handling proficiency
- Sales techniques
- Professional appearance
- Cash register operation
- Hospitality and accommodation
- Willingness to learn
- Communication skills
- Fast learner
- Problem-solving
Affiliations
- Cheerleading
- hiking
- voulentering
Timeline
Car Wash Attendant
Champion Express
04.2025 - 06.2025
Medical Assistant Volunteer
Waverly Health Center
02.2025 - 06.2025
Restaurant Hostess
allycatz grub-house
04.2024 - 05.2025
Front of House Team Member
Culver's Restaurant
06.2021 - 09.2023
High School Diploma -
Denver High School
Degree in Social Work. -
Kirkwood Community College
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