Piper Saito
Salt Lake City
Summary
Dynamic, dependable customer service professional with 3+ years of experience creating welcoming, positive experiences for guests and customers. Quick to learn new skills and adapt to various roles, including front-of-house hosting and effective problem-solving in fast-paced environments. Committed to continuous growth and eager to embrace new challenges while contributing to a collaborative, team-oriented workplace!! Proven ability to enhance customer satisfaction and foster a friendly atmosphere that encourages repeat business :)
Overview
5
5
years of professional experience
Work History
Customer service
J&J Nursery and Garden Center
03.2021 - 08.2021
- Guided customers to desired products, enhancing satisfaction and fostering repeat business.
- Resolved customer inquiries, leading to improved service ratings.
- Assisted in inventory management, ensuring product availability.
- Collaborated with team to maintain organized and welcoming store environment.
Customer service
Hatch Family Chocolates
03.2022 - 12.2024
- Assist customers with purchases, ensuring satisfaction and retention through personalized service.
- Manage cash register operations, accurately handling transactions and balancing daily receipts.
- Utilize product knowledge to guide customers, enhancing their shopping experience.
- Stock, clean, and close the shop.
- Enhanced customer service by promptly addressing inquiries and concerns.
Hostess
Tsunami Sushi Restaurant
09.2024 - 12.2025
- Managed guest seating arrangements to optimize flow and enhance customer experience.
- Coordinated with kitchen staff to ensure timely food delivery and exceptional service.
- Trained new host staff on operational procedures and customer interaction techniques.
- Handled reservation systems efficiently, minimizing wait times for guests.
- Greeted people with a smile :)
Education
Diploma -
Highland High School
05.2024
Skills
- Problem solving
- Inventory management
- Customer satisfaction
- Team collaboration
- Cash register operations
- Conflict resolution
- Multitasking in high-volume settings
- Communication
- Fast learner / adaptability
- Detail oriented
Timeline
Hostess
Tsunami Sushi Restaurant
09.2024 - 12.2025
Customer service
Hatch Family Chocolates
03.2022 - 12.2024
Customer service
J&J Nursery and Garden Center
03.2021 - 08.2021
Diploma -
Highland High School
Hobbies and Interests
Enjoy spending time outdoors and staying active with family and friends. Proud cat parent and motorcycle enthusiast. Passionate about helping others and making small, positive differences in everyday life.
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